At a Glance
- Tasks: Lead a high-performing team and ensure top-notch customer service in our workshop.
- Company: Join JCT600, a respected name in the automotive industry with a focus on people.
- Benefits: Enjoy 34 days of annual leave, bonuses, and comprehensive training opportunities.
- Other info: Be part of a diverse team committed to excellence and community representation.
- Why this job: Boost your career in a supportive environment that values growth and inclusivity.
- Qualifications: Experience in a main-dealer workshop and strong problem-solving skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Location: Harrogate
We're looking for a results-driven Workshop Manager to lead our high-performing team at our Mercedes-Benz Harrogate dealership. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance!
As a Workshop Manager, Your Day-to-Day Will Include:
- Utilising the resources in the workshop to achieve budgeted financial and operational objectives without compromising the quality of the work produced, ensuring at all times the highest level of customer experience.
- Ensuring effective communication between the Workshop and Front of House team to deliver the highest level of service to our customers.
- Leading, coaching and developing the Workshop team to elevate their performance and behaviours whilst delivering results, holding regular reviews and team meetings.
- Ensuring appropriate resource management, overseeing the workflow through the workshop to achieve the highest levels of productivity, efficiency and utilisation.
- Driving and maintaining a team culture of high performance and excellence.
What We’re Looking For:
- Experience: Previous experience working within a main-dealer workshop, current Workshop Controller or Assistant Manager. An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.
- Requirements: Full UK driving licence (free from excessive penalties).
- Skills: Strong diagnostic and problem-solving abilities. Excellent communication to explain technical issues clearly. Customer-first attitude.
What we offer:
- Comprehensive package + bonus
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Why join JCT600 as a Workshop Manager?
- We’ve spent over 75 years building a business that values its people and their careers.
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
- Our commitment to your growth is reflected in our "Life at JCT600" philosophy and seven colleague commitments.
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Workshop Manager - Mercedes Benz in Harrogate employer: JCT600 Ltd
At JCT600, we pride ourselves on fostering a culture of excellence and inclusivity, making us an exceptional employer for those looking to advance their careers in the automotive industry. Located in Harrogate, our Workshop Manager role offers comprehensive benefits, including extensive annual leave, enhanced family support, and ongoing training opportunities that empower our team members to thrive. Join us and be part of a supportive environment where your growth is valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager - Mercedes Benz in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at JCT600. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching common questions for Workshop Managers. Think about how your experience aligns with their focus on customer service and team leadership. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to lead and elevate your team's performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JCT600 family.
We think you need these skills to ace Workshop Manager - Mercedes Benz in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in a workshop environment and any leadership experience you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Workshop Manager role. Share specific examples of how you've led teams or improved processes in the past. We love a good story that showcases your passion for excellence!
Show Off Your Communication Skills:Since effective communication is key in this role, make sure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our JCT600 family!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop management and vehicle maintenance. Be ready to discuss your previous experiences in a main-dealer workshop and how they relate to the role. This will show that you’re not just a good fit, but that you understand the ins and outs of the job.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've coached or developed team members in the past. Talk about how you’ve driven performance and created a culture of excellence in your previous roles.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical issues in simple terms, as you’ll need to relay information between the workshop and front-of-house teams. This will highlight your customer-first attitude and ensure everyone is on the same page.
✨Emphasise Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous workshops and how you resolved them. Highlight your strong diagnostic abilities and how they contributed to achieving operational objectives without compromising quality. This will show that you can think on your feet and maintain high standards.
