At a Glance
- Tasks: Lead a high-performing team and ensure top-notch customer service in our workshop.
- Company: Join JCT600, a respected name in the automotive industry with a focus on people.
- Benefits: Enjoy 34 days of annual leave, enhanced family support, and comprehensive training opportunities.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Boost your career in a culture of excellence with ongoing training and development.
- Qualifications: Experience in a main-dealer workshop and strong problem-solving skills are preferred.
The predicted salary is between 35000 - 45000 € per year.
We're looking for a results-driven Workshop Manager to lead our high-performing team at our Mercedes-Benz Harrogate dealership. If you're ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance!
As a Workshop Manager your day-to-day will include:
- Utilising the resources in the workshop to achieve budgeted financial and operational objectives without compromising the quality of the work produced, ensuring at all times the highest level of customer experience.
- Ensuring effective communication between the Workshop and Front of House team to deliver the highest level of service to our customers.
- Leading, coaching and developing the Workshop team to elevate their performance and behaviours whilst delivering results, holding regular reviews and team meetings.
- Ensuring appropriate resource management, overseeing the workflow through the workshop to achieve the highest levels of productivity, efficiency and utilisation.
- Driving and maintaining a team culture of high performance and excellence!
What we're looking for:
- Experience: Previous experience working within a main-dealer workshop, current Workshop Controller or Assistant Manager. An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.
- Requirements: Full UK driving licence (free from excessive penalties).
- Skills: Strong diagnostic and problem-solving abilities.
Comprehensive package + bonus
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
Why join JCT600 as a Workshop Manager?
- We’ve spent over 75 years building a business that values its people and their careers.
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
- Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments.
How to Apply
At JCT600, you’re welcome to submit your CV directly and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Disability Confident employer. To us, that's a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Workshop Manager | Joinery in Harrogate employer: JCT600 Ltd
At JCT600, we pride ourselves on fostering a culture of excellence and inclusivity, making us an exceptional employer for those looking to advance their careers in the automotive industry. Our Harrogate location offers a supportive environment with extensive training and development opportunities, alongside generous benefits such as enhanced leave, life assurance, and a colleague car purchase scheme. Join our high-performing team and experience a workplace that values your contributions and prioritises your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager | Joinery in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at JCT600 or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching JCT600's values and culture. Show us that you’re not just a fit for the role but also for our team. Bring examples of how you've led teams and improved performance in previous roles.
✨Tip Number 3
Practice your problem-solving skills! As a Workshop Manager, you'll need to demonstrate your diagnostic abilities. Think of scenarios where you’ve tackled challenges head-on and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at JCT600.
We think you need these skills to ace Workshop Manager | Joinery in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in main-dealer workshops and any leadership roles you've held. We want to see how your skills align with our culture of excellence!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven results in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the automotive industry and why you’re excited about the Workshop Manager position at JCT600. Let us know how you can contribute to our high-performing team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop management and vehicle maintenance. Be ready to discuss your previous experiences in a main-dealer workshop and how they relate to the role at JCT600.
✨Showcase Leadership Skills
Prepare examples of how you've led and developed teams in the past. Think about specific situations where you coached team members to improve their performance or resolved conflicts effectively.
✨Communicate Effectively
Since effective communication is key, practice articulating your thoughts clearly. Be prepared to discuss how you would ensure smooth communication between the workshop and front-of-house teams to enhance customer service.
✨Emphasise Customer Experience
Highlight your commitment to delivering exceptional customer experiences. Share stories that demonstrate how you've gone above and beyond to meet customer needs and how you plan to maintain high standards at JCT600.