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- Tasks: Assist customers by supplying parts efficiently and managing stock.
- Company: Join JCT600, a family business with over 75 years of experience in delivering exceptional customer service.
- Benefits: Enjoy competitive salary, flexible working, generous leave, and training opportunities.
- Why this job: Be part of a supportive culture that values your growth and celebrates diversity.
- Qualifications: Customer-focused attitude; experience in parts is a plus but not essential.
- Other info: Driving licence preferred due to job requirements.
The predicted salary is between 24000 - 36000 £ per year.
Parts Advisor
As a Parts Advisor working at our Ferrari dealership in Leeds, you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts whilst delivering an exceptional customer experience.
It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step in your career with a business that is focused on you and your development, whilst offering a flexible, supportive, and fun working environment in which you can thrive!
Key Responsibilities Include
- Dealing with customer requests (internal/external) to identify their needs and supply parts in a timely fashion, always ensuring the highest standard of courtesy and integrity.
- Stock management control daily to help in the smooth running of the department.
- Ensure the correct receipt and storage of incoming parts, pre-picking parts for workshop use.
- Carrying out stock control duties in line with Company and Brand policies such as PDRs, warranty, and other supplier returns.
- Regularly liaising with the manufacturer to help deliver the “best place to shop” for all our customers.
Qualifications
- A customer-centric approach, always striving to deliver service above customer expectations.
- Strong attention to detail with an organized and methodical approach.
- Proven experience in a Parts environment is desirable but not essential; enthusiasm and a willingness to learn are key!
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with good interpersonal skills.
- Driving licence is preferable due to the nature of the role.
Why join JCT600 and what is in it for you?
As part of our ambition to be the best place to work, we offer:
- Competitive salary and bonus scheme.
- A life assurance plan and a company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays.
- Flexible working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (including family and friends).
- Long service reward and Loyalty incentives.
Our Ambition
Read more about our Employee Benefits – JCT600
At JCT600, we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be — every day, every week, every month. As a family business with over 75 years of experience, we go all out to deliver the best customer experience, and we do the same for our colleagues. We\’re proud to be trusted with our team\’s careers, and our experience means we know the best ways to help you succeed, whatever success looks like for you. We believe everyone’s voice matters, and bringing your values to the table makes us stronger. We embrace our differences — JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that\’s always changing, we\’re always pushing ourselves to be better and celebrating each person\’s journey along the way.
When you join JCT600, you don’t just join a business — you become part of the JCT600 family. You’re always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Supporting diversity and inclusion is integral to our values, and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability, marital status, sexual orientation, gender identity or expression.
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Ferrari Parts Advisor employer: JCT600 LTD
Contact Detail:
JCT600 LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ferrari Parts Advisor
✨Tip Number 1
Familiarise yourself with Ferrari parts and their specific requirements. Understanding the unique aspects of Ferrari vehicles will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees at JCT600 or similar dealerships. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an email, showing that you can communicate effectively and courteously will set you apart.
✨Tip Number 4
Be prepared to discuss how you handle stock management and organisation. Sharing specific examples from past experiences, even if they are not directly related to automotive parts, can highlight your attention to detail and methodical approach.
We think you need these skills to ace Ferrari Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Parts Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or parts management. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and customer-centric approach.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your willingness to learn and adapt, as well as any relevant experience you have. Make sure to convey your understanding of the importance of delivering exceptional customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at JCT600 LTD
✨Show Your Customer-Centric Approach
During the interview, emphasise your commitment to delivering exceptional customer service. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Attention to Detail
Highlight your organisational skills and attention to detail. Discuss any experiences where these traits helped you manage stock or handle customer requests efficiently, as this is crucial for a Parts Advisor role.
✨Express Your Willingness to Learn
Even if you lack direct experience in a parts environment, convey your enthusiasm and eagerness to learn. Mention any relevant training or courses you've undertaken that showcase your proactive approach to personal development.
✨Be a Team Player
Illustrate your ability to work well within a team. Share instances where collaboration led to successful outcomes, as teamwork is essential in ensuring smooth operations in the dealership.
