At a Glance
- Tasks: Welcome visitors and handle calls, ensuring top-notch customer service.
- Company: Join JCT600 Ltd, a leading name in the automotive industry.
- Benefits: Enjoy 34 days of annual leave, training opportunities, and family support.
- Why this job: Be part of a dynamic team that values your growth and inclusivity.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible part-time role with excellent career development potential.
The predicted salary is between 1300 - 1800 £ per month.
As a Showroom Host at Mercedes Benz, you will handle all incoming telephone calls professionally and promptly connecting callers to the relevant person or department while ensuring the highest level of customer experience. You will also welcome visitors, ensuring they are well attended to at the Dealership and assist them where appropriate. You will be committed to providing excellent customer service in line with the company’s high standards and carry out professional work with enthusiasm and energy!
Your day to day will include:
- Ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Ensuring that telephone calls are answered promptly and in accordance with Company and Brand standards.
- Guaranteeing all visitors consistently receive a professional and courteous welcome.
- Utilising the email and database system to record and promptly and accurately distribute messages.
- Care for and provide refreshments to customers and visitors who are waiting for another member of the team, assisting as necessary to maximise customers’ comfort while they are on site.
- Ensure the switchboard and outgoing calls are monitored and analysed to provide detailed information on enquiry levels.
What we are looking for:
- Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
- Excellent telephone manner with the ability to quickly build rapport with, and inspire confidence in customers.
- Impeccable standard of personal presentation.
- A customer centric approach, always striving to deliver service above customer expectations.
- A passionate, enthusiastic, proactive, professional approach!
Why join JCT600 and what is in it for you?
What We Offer:
- Market aligned Salary
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Training & development: From foundation to advanced levels through brand partner training and JCT600 academies
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity:
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
Showroom Host in Doncaster employer: JCT600 LTD
Contact Detail:
JCT600 LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in Doncaster
✨Tip Number 1
First things first, make sure you know the company inside out! Research JCT600 and Mercedes Benz so you can chat confidently about their values and what they stand for. This will show them you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the role and the team. This shows you’re engaged and ready to jump in with both feet.
✨Tip Number 3
Practice your phone skills! Since the Showroom Host role involves handling calls, try role-playing with a friend. Get comfortable with answering calls and building rapport quickly – it’ll make a world of difference when you’re on the spot.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can join our talent pool for future opportunities. We’re all about helping you land that dream job!
We think you need these skills to ace Showroom Host in Doncaster
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring energy to our team.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Showroom Host role. We love seeing how your skills align with our high standards of customer service!
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and friendliness. We’re looking for someone who can connect with customers easily, so let that personality come through in your writing!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JCT600 LTD
✨Know the Company Inside Out
Before your interview, take some time to research JCT600 and its values. Understand their commitment to customer service and how they strive to create an inclusive environment. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Practice Your Communication Skills
As a Showroom Host, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview experience, focusing on building rapport and maintaining a professional tone.
✨Dress to Impress
First impressions matter! Make sure you present yourself impeccably, as this role requires a high standard of personal presentation. Choose smart attire that reflects the professionalism expected at JCT600, and don’t forget to wear a friendly smile!
✨Show Your Customer-Centric Approach
Be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your proactive attitude and enthusiasm for providing excellent service. This will demonstrate that you’re not just a fit for the role, but that you genuinely care about customer satisfaction.