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- Tasks: Deliver exceptional customer experiences and manage service bookings efficiently.
- Company: Join JCT600, a people-first automotive company with over 75 years of experience.
- Benefits: Enjoy 34 days annual leave, enhanced family support, and comprehensive training opportunities.
- Other info: Inclusive workplace committed to diversity and employee wellbeing.
- Why this job: Be part of a supportive team that values your growth and career development.
- Qualifications: Experience in automotive customer support and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Ready to bring your organisational talent to a team. We're looking for a proactive Service Administrator who thrives in a people-first environment. You'll play a key part in keeping our services running smoothly.
As a Service Administrator your day-to-day will include:
- Delivering customer experiences that exceed expectations, guided by clear Brand and JCT600 quality measures.
- Taking ownership of daily service booking approvals, helping ensure a smooth and efficient workflow.
- Collaborating with the Parts Department to confirm parts availability for all scheduled bookings.
- Taking pride in precision, achieving 100% accuracy in all administrative activities.
- Communicating professionally and confidently via phone and email, representing JCT600 with clarity and care.
What we're looking for:
- Previous experience in an automotive customer support role (preferable).
- Strong communication and organisational skills.
- Ability to multitask and manage workload efficiently in a busy environment.
What we offer:
- Comprehensive package.
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
Why join JCT600 as a Service Administrator?
- We've spent over 75 years building a business that values its people and their careers.
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
- Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments.
How to apply
At JCT600, you're always a name, never a number. Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that's a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Locations
Service Administrator in Doncaster, Yorkshire employer: JCT600 Ltd
Contact Detail:
JCT600 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Doncaster, Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JCT600. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Service Administrator role, especially your customer support skills and organisational talents.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and confident when you speak. Remember, as a Service Administrator, you'll need to represent JCT600 professionally, so let your personality shine through while keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Service Administrator in Doncaster, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Administrator role. Highlight your previous experience in customer support and any relevant organisational skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your proactive approach can contribute to our team. Keep it friendly and professional, just like we are at JCT600.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Whether it’s your CV or cover letter, we want to see that you can express yourself confidently and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll be joining our talent pool for future opportunities!
How to prepare for a job interview at JCT600 Ltd
✨Know the Company Inside Out
Before your interview, take some time to research JCT600 and their values. Understand their commitment to customer service and how they prioritise inclusivity. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Service Administrator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved workflows. Be ready to discuss how you can bring that same efficiency to JCT600.
✨Practice Professional Communication
Since you'll be communicating with customers and colleagues via phone and email, practice your professional communication skills. Consider role-playing common scenarios you might encounter in the role, focusing on clarity and confidence in your responses.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities at JCT600. This not only shows your interest but also helps you gauge if the company is the right fit for you.