Diagnostic Technician - Mercedes Benz

Diagnostic Technician - Mercedes Benz role at JCT600 Ltd in York. You will be responsible for ensuring that all service, repair and maintenance work is completed to exemplary standards on a diverse range of Mercedes-Benz models.

At JCT600 we are committed to creating the best colleague experience and offer a benefits package including:

• Competitive salary plus bonus
• Immediate Bonus: £2,500 sign-on bonus, paid in your second month’s salary. (relevant for qualified Vehicle technicians and subject to T&C’s)
• 34 days annual leave (inc. bank holidays), increasing to 36 days at 5 years’ service and 38 days at 10 years’ service
• A life assurance plan and a company pension subject to T&C’s
• 26 weeks paid maternity leave and 4 weeks paid paternity leave
• A range of training and leadership development programmes
• Colleague referral scheme worth up to £1000 per referral
• Preferential Service Rates (This includes family and friends)
• Long service reward and Loyalty incentives

This is a fantastic opportunity to take the next step of your career with a business that focuses on training and development, while offering a flexible, supportive, and fun working environment in which you can thrive. We offer flexible working options and are committed to building an inclusive culture, with a healthy work-life balance which we are open to discussing during the interview process.

Key Responsibilities

• Accurately and skilfully undertake repairs and servicing, ensuring every job meets the required standards and completes any necessary administrative processes.
• Ensure all repair work is completed to the highest standard and within factory timescales.
• Complete and provide accurate diagnostic reports, giving a clear understanding of what and why a repair is needed to the Workshop Manager/Team Leader.
• Evaluate the condition of every vehicle and report and document any additional work required on systems and job cards where necessary.
• Explain to customers in clear language what is required for a technical repair so they understand.
• Liaise with other departments to facilitate timely and accurate servicing and repair of vehicles.
• Ensure all work is completed safely and complies with Company, Brand and industry guidelines.

Qualifications

• Previous experience as an accredited/qualified Diagnostic Vehicle Technician, level 3 IMI light vehicle maintenance or City and Guilds equivalent.
• Brand accreditation would be beneficial but not essential as brand training will be provided; candidates from all brand backgrounds are encouraged to apply.
• A customer-centric approach, always aiming to deliver service above customer expectations.
• Enthusiastic and optimistic with responsibility for actions and decisions.
• Organised and methodical approach to problem solving.
• Clear communicator when advising customers on technical issues.
• A driving licence free from excessive penalties is essential.

Our Ambition

At JCT600 we don’t want to be the biggest, we want to be the best. For our colleagues, this means being the best we can be every day. As a family business with over 75 years of experience, we deliver the best customer experience and support our colleagues’ careers. We believe everyone’s voice matters and embracing our differences makes us stronger.

Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that’s always changing, we push to be better and celebrate each person’s journey along the way.

When you join JCT600, you become part of the JCT600 family – you’re always a name, never a number.

JCT600 provides equal opportunity to all candidates and employees. Our commitment to diversity and inclusion means all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.