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- Tasks: As a Cashier, you'll provide top-notch customer service and manage checkout processes.
- Company: Join JCPenney, a leading retail destination for diverse American families with a rich 120-year history.
- Benefits: Enjoy competitive pay, medical benefits, paid holidays, and an associate discount on merchandise.
- Why this job: This role offers a chance to engage with customers and enhance their shopping experience in a vibrant environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for great service!
- Other info: Flexible part-time hours make this job perfect for students balancing school and work.
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Base pay range
$12.50/hr – $15.63/hr
As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role. Primary Responsibilities: Customer Service & Sales
- Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service. Checkout Standards
- Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management. General Operations
- Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes Performance Standards
- Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company\\\’s iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes Proactively find ways to improve the customer experience; show the confidence and courage to do what\\\’s right; take action with energy and urgency Results
- Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude Ownership
- Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes Intensity
- Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company\\\’s product assortment meets customers\\\’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney\\\’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range USD $12.50/Hr -USD $15.63/Hr.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
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Cashier - Red Cliffs Mall employer: JCPenney
Contact Detail:
JCPenney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - Red Cliffs Mall
✨Tip Number 1
Familiarise yourself with JCPenney's core values and customer service standards. Understanding their emphasis on inclusivity and customer experience will help you align your approach during interviews.
✨Tip Number 2
Practice common cashier scenarios, such as handling returns or managing customer queries. Being able to demonstrate your problem-solving skills in these situations can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role by engaging with current employees or customers at the store. This not only gives you insights into the work environment but also shows your genuine interest in the position.
✨Tip Number 4
Be prepared to discuss how you can contribute to sales and customer service improvements. Think of specific examples from past experiences where you enhanced customer satisfaction or drove sales.
We think you need these skills to ace Cashier - Red Cliffs Mall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'checkout standards', 'customer engagement', and 'problem-solving'.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of JCPenney's values. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Relevant Skills: In your application, emphasise skills that align with the core competencies mentioned in the job description, such as teamwork, accountability, and the ability to adapt quickly to changing situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JCPenney
✨Showcase Your Customer Service Skills
As a Cashier, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight any experiences where you resolved customer issues or went above and beyond to assist someone.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and smart decision-making. Think of situations where you had to solve a problem on the spot, especially in a retail environment. Discuss how you approached the issue and what the outcome was.
✨Familiarise Yourself with Checkout Processes
Understanding the checkout process is crucial. Brush up on common procedures like returns, re-ticketing, and using Point of Sale systems. If you have experience with similar systems, mention it during the interview.
✨Emphasise Teamwork and Collaboration
JCPenney values cooperation and building positive relationships. Be ready to discuss how you've worked effectively in a team setting, supported colleagues, or contributed to a positive work environment.
