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- Tasks: As a Cashier, you'll provide top-notch customer service and manage checkout processes.
- Company: Join JCPenney, a leading retail destination for diverse American families.
- Benefits: Enjoy competitive pay, medical benefits, paid holidays, and an employee discount.
- Why this job: Be part of a vibrant team that values inclusivity and customer satisfaction.
- Qualifications: No prior experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible hours available, perfect for students balancing work and studies.
Overview
Join to apply for the Cashier – Queens Center role at JCPenney.
As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities
- Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service. Checkout Standards
- Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management. General Operations
- Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes Performance Standards
- Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including the company\’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
- Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently; maintain accountability; adapt quickly with energy and a positive attitude.
- Provide great customer service; build positive, inclusive relationships; take accountability for actions and outcomes.
- Proactively improve the customer experience; act with confidence and urgency.
What you get
If eligible, we offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for associate discount on JCPenney merchandise. Holidays compensation details apply.
About JCPenney
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company\’s product assortment meets customers\\\’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. Pay Range USD $16.50/Hr – USD $20.63/Hr.
Employment type
- Full-time
Job function
- Other
Industries
- Retail
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Cashier - Queens Center employer: JCPenney
Contact Detail:
JCPenney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - Queens Center
✨Tip Number 1
Familiarise yourself with JCPenney's core values and customer service standards. Understanding their WORTH behaviours will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries and complaints. Being able to showcase your problem-solving abilities and how you can enhance the customer experience will set you apart from other candidates.
✨Tip Number 3
Get comfortable with technology, particularly Point of Sale systems. If you have experience with similar devices, be ready to discuss this in your interview, as it shows you're prepared to handle the checkout processes efficiently.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. JCPenney values associates who can partner with others for support, so be prepared to share examples of how you've successfully worked in a team environment in the past.
We think you need these skills to ace Cashier - Queens Center
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cashier position at JCPenney. Understand the primary responsibilities and core competencies required, such as customer service skills and the ability to handle transactions efficiently.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated problem-solving skills, accountability, and a positive attitude, as these are key traits for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to JCPenney's goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at JCPenney
✨Showcase Your Customer Service Skills
As a Cashier, excellent customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, resolved issues, or gone above and beyond to enhance their shopping experience.
✨Familiarise Yourself with JCPenney's Values
Understand the core values of JCPenney, especially their focus on inclusivity and customer satisfaction. During the interview, demonstrate how your personal values align with theirs and how you can contribute to their mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to handle difficult situations or make quick decisions, and be ready to discuss them in detail.
✨Know the Checkout Process
Familiarise yourself with the checkout process and related technologies, such as Point of Sale systems. Being knowledgeable about these tools will show your readiness to jump into the role and help streamline operations.
