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- Tasks: As a Cashier, you'll provide top-notch customer service and manage checkout processes.
- Company: Join JCPenney, a 120-year-old retail icon focused on inclusivity and community engagement.
- Benefits: Enjoy competitive pay, store discounts, medical benefits, and holiday compensation.
- Why this job: Be part of a dynamic team that values your input and fosters a positive work culture.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours perfect for students and a chance to grow in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
As a Cashier, you are accountable for the customer service and sales experience, including:
- Maintaining checkout standards
- Assisting with general operations such as Omnichannel, recovery, and inventory
- Upholding performance standards related to shrink, safety, and role-specific goals
Primary Responsibilities:
- Customer Service & Sales: Greet and assist customers, provide excellent service, demonstrate WORTH behaviours, support additional team members, engage actively with customers, resolve problems, and promote programmes like Findmore to drive sales.
- Checkout Standards: Complete checkout processes, including returns and re-ticketing, support signing and merchandising at checkouts, stock impulse fixtures, and utilise POS systems like Mobile Warrior for line management.
- General Operations: Assist with Omnichannel efforts, recovery, put-backs, fitting room maintenance, and participate in annual inventory processes.
- Performance Standards: Support shrink and safety initiatives, meet performance standards related to sales, customer service, profit, productivity, and attendance, including the iCAP programme.
Core Competencies & Accomplishments:
To succeed at JCPenney, a Cashier should:
- Solve problems and make decisions that enhance sales, profit, and customer service, working efficiently and inspiring performance in others.
- Provide excellent customer service, build respectful relationships, and take accountability for actions.
- Proactively improve the customer experience, act confidently and courageously, and take energetic, urgent actions.
- Achieve results by solving problems, making decisions, and maintaining high standards, adapting quickly with a positive attitude.
- Show ownership by providing great service, building relationships, and being accountable.
- Demonstrate intensity by seeking improvements, acting confidently, and taking prompt actions.
JCPenney does not anticipate closing this job opportunity at this time.
What you get:
If eligible, a competitive benefits package including medical, dental, vision, life insurance, paid vacation and holidays, and 401(k) with company match. All associates receive a store discount. Holiday pay and additional compensation are provided for scheduled holiday work.
About JCPenney:
JCPenney is a shopping destination for diverse American families, emphasizing inclusivity. It offers a broad range of products and personal services, serving customers through multiple channels including stores and online. Celebrating 120 years in 2022, JCPenney continues to connect with customers through shopping and community engagement.
Cashier - Deptford Mall employer: JCPenney
Contact Detail:
JCPenney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - Deptford Mall
✨Tip Number 1
Familiarise yourself with JCPenney's customer service philosophy and core values. Understanding their emphasis on inclusivity and community engagement will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your problem-solving skills by role-playing common customer scenarios. Being able to confidently resolve issues and provide excellent service will showcase your ability to enhance the customer experience, which is crucial for the Cashier role.
✨Tip Number 3
Get comfortable with POS systems and checkout processes. If you have prior experience with similar technology, be ready to discuss it. If not, consider familiarising yourself with basic cash handling and sales techniques to show your readiness for the role.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. JCPenney values associates who support each other, so be prepared to share examples of how you've worked effectively in a team environment and contributed to achieving common goals.
We think you need these skills to ace Cashier - Deptford Mall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and competencies required for the Cashier position. Tailor your application to highlight relevant experiences that demonstrate your customer service skills and ability to meet performance standards.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or retail. Use bullet points to make it easy to read, and include specific examples of how you've contributed to sales or improved customer experiences in past roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of JCPenney that resonate with you, such as their commitment to inclusivity and community engagement. Highlight your problem-solving abilities and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at JCPenney
✨Showcase Your Customer Service Skills
As a Cashier, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to resolve issues and engage with customers positively.
✨Familiarise Yourself with Checkout Processes
Understand the checkout standards and processes mentioned in the job description. Being knowledgeable about POS systems and checkout operations will demonstrate your readiness for the role.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to solve problems quickly and effectively. This will show that you can handle challenges and maintain high performance standards.
✨Emphasise Teamwork and Accountability
Talk about your experiences working in a team and how you take ownership of your responsibilities. JCPenney values associates who support their colleagues and contribute to a positive work environment.
