At a Glance
- Tasks: Engage customers, drive sales, and provide top-notch service in our home department.
- Company: Join JCPenney, a diverse and inclusive retail giant with a rich history.
- Benefits: Enjoy competitive pay, discounts, and a solid benefits package including health and vacation.
- Other info: Great opportunity for career advancement in a dynamic retail environment.
- Why this job: Be part of a team that values customer connections and personal growth.
- Qualifications: No prior experience needed, just a passion for helping others and learning.
Join to apply for the Home Commission Associate - Porters Vale role at JCPenney
Be among the first 25 applicants.
As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.
Primary Responsibilities
- Customer Service & Sales – Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.
- General Operations – Participates in inventory processes, merchandise transfer out, return to vendor, return to warehouse and defective merchandise transfer out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‑provided training and skill practice.
- Performance Standards – Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company\'s iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
- Drives Results – Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
- Builds Ownership – Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
- Drives Intensity – Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.
2% commission on net sales of qualified merchandise
What You Get
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.
For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the company\'s product assortment meets customers\' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $12.50 per hour – USD $12.50 per hour
Seniority Level
- Entry level
Employment Type
- Full‑time
Job Function
- Other
Industry
- Retail
Home Commission Associate - Porters Vale employer: JCPenney Co
At JCPenney, we pride ourselves on being an excellent employer that values inclusivity and employee growth. As a Home Commission Associate in Porters Vale, you will enjoy a supportive work culture that encourages personal development through ongoing training and skill enhancement, alongside a competitive benefits package including medical, dental, and a 401(k) plan with company match. Join us to be part of a team that not only drives sales but also fosters meaningful relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Home Commission Associate - Porters Vale
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on JCPenney. Understand their values, products, and customer service approach. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and presentable. This not only reflects your seriousness about the job but also aligns with the retail environment where appearance matters.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the JCPenney careers page. This way, you can ensure your application gets the attention it deserves and you’ll be among the first to be considered for the Home Commission Associate role.
We think you need these skills to ace Home Commission Associate - Porters Vale
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile to help someone out, as this aligns perfectly with what we value at StudySmarter.
Highlight Your Product Knowledge:Make sure to mention any relevant product knowledge you have, especially if it relates to home goods or retail. We love seeing candidates who can connect with our customers and help them make informed decisions.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This will help us see how you might fit into our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at JCPenney Co
✨Know Your Products
Before the interview, dive deep into the home department products that JCPenney offers. Familiarise yourself with key attributes and benefits of these products so you can confidently discuss them during your interview. This will show your passion for service and help you connect with the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, identified their needs, and helped them make decisions. This will demonstrate your ability to drive sales and build clientele, which is crucial for this position.
✨Understand the Company Culture
Research JCPenney’s values and mission. Be ready to discuss how you align with their focus on inclusivity and community engagement. Showing that you understand and appreciate the company culture will set you apart as a candidate who is not just looking for a job, but is genuinely interested in contributing to the team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
