Technician Digital

This job is with JCDecaux, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This role is part of the Digital Operations maintenance team who purpose is to prolong the life of the asset, reduce faults and ensure that the Digital asset looks their best through scheduled maintenance and cleaning. They may be required to assist with reactive faults if deemed necessary. This role covers both large and small format sites in all business areas.

What you'll be doing…

Maintenance

• Respond to maintenance call outs for digital advertising assets and fault resolution ensuring clear communication of any faults or issues that may / has arisen.
• Carry out planned preventative maintenance.
• Promptly and accurately report any damage to any company assets.
• Ensure correct tools, equipment and parts are taken to site and everything is kept in good order.
• Assist in quality checks of all sites

Good Working Practices

• Ensure correct tools, equipment and parts are taken to site for required tasks
• Ensure all tools, equipment and PPE issued is kept in good working order.
• Work within safe systems of work as defined for all activities.
• Accountable for Van Stock and on-site spare parts – adhere to stores booking-in/out and stock management procedures
• Work within Health & Safety guidelines ensuring that any accidents, hazards and near misses are reported.
• To maintain the cleanliness and upkeep of a company vehicle and to ensure that all vehicle related documentation is correctly completed and handed in on time
• To be aware of the service requirement of the vehicle and organise the same with the transport department.
• To accurately maintain daily worksheets and placement of requisitions to stores.
• Ensure all operational practices comply with current Health and Safety regulations.
• Liaise with Operation Managers on all operational issues.
• To assist with any other duties required by the line manager at short notice.
• Ensure the vehicle cleaning equipment is kept to its highest standards and daily checks to be completed to ensure optimum operations.
• Keep abreast with industry development ensuring that JCDecaux remains at the forefront of Digital Out Of Home (DOOH).
• Work as part of the "On-Call" team on a rota basis – Flexible with working hours to include evenings, Weekends and Bank Holidays

Other

• Capture data, produce reports and update relevant documentation.
• Accountable for van stock and on-site spare parts – adhere to stores booking in/out and stock management procedures.
• Maintain the cleanliness and upkeep of a company vehicle and to ensure that all vehicle related documentation.
• Accurately maintain daily work sheets and placement of requisitions to stores.

Capabilities

• Previous experience directly involved in troubleshooting and field repair of electromechanical systems and equipment
• Must have basic electrical understanding/competency.
• Computer literate, ability to use laptop, computers, Smartphones and other mobile devices
• An understanding of communications networks (WAN, LAN, cellular and ADSL Routers)
• Clean drivers licence
• Experience with supporting digital screens and IT systems (desired)
• Conversant with Microsoft Office (i.e. Excel, Word)
• IPAF & PASMA trained and experience with MEWPs (Desirable)
• Must be able to undertake reasonable lifting duties.
• Be prepared to work in all weather conditions.
• An aptitude for mechanical & technical tasks is essential
• Network Rail Training required (training provided)

A little bit about you…

• A high standard of personal presentation, along with excellent interpersonal and communication skills, (both written and oral).
• Ability to work well and enjoy working in the constantly changing and challenging operations arena.
• Proven ability to work under pressure while prioritising and meeting strict deadlines
• Excellent analytical and problem-solving skills – ability to break down problems into components and make systematic and rational judgements based on relevant information.
• A positive "can do" enthusiastic attitude towards addressing technical challenges
• Ability to communicate and interact confidently (written and oral) with clients and senior management
• Highly organised with a proactive approach to working and solutions focused
• Must have a "Team-Player" attitude – supporting colleagues, sharing information and best practices  
• Must be a self-motivated individual with the ability to work alone or as part of a team.
• A flexible approach as the role involves some travel as well as working unsociable hours
• Working with Approved Service Contractors (ASC)
• Strong willingness to learn
• Both literate and numerate to complete necessary reports.
• Must be adaptable, committed and reliable.
• Commitment to high levels of customer service.
• Be prepared to work in all weather conditions
• Must be able to undertake reasonable lifting duties.
• Comfortable with high level working – Working at Height within safety guidelines.
• When working on site or in the warehouse must always wear a company uniform and must ensure that the correct PPE is worn when necessary.

A little bit more about us…
 

• We believe in building a diverse and inclusive culture and positive employee experience. 
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers' problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It's really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.

About our recruitment process….

1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.

2. You send in your application to let us know you're interested.

3. We see your application, get excited, and give you a call.

4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.

5. You'll begin your journey with us, were excited to support and develop you throughout you career.