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- Tasks: Manage relationships with key airport partners and ensure top-notch service delivery.
- Company: Join JCDecaux, the world's leading Out of Home advertising company.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be at the forefront of innovative advertising in iconic airport locations.
- Qualifications: Experience in relationship management and strong communication skills required.
- Other info: Exciting role with travel opportunities and a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
JCDecaux is the world’s largest Out of Home advertising company, recognised globally for innovation, design excellence and premium environments. Within this, JCDecaux Airport is a flagship division – home to some of the most influential and high value advertising estates in the UK. Our portfolio spans London Heathrow, Heathrow Express, Edinburgh Airport and Skyports, offering brands unparalleled visibility and the opportunity to engage with premium, hard to reach audiences.
Our success is built on strong, collaborative partnerships with airport operators. These relationships are central to maintaining our market leading position and delivering exceptional experiences for our clients, partners and the travelling public. Our teams embody our core values:
- Customer First – understanding our partners’ needs and delivering solutions that support their goals
- Test and Learn – embracing innovation and continuous improvement
- Choose to Care – doing the right thing, every time
- One Team – working together to achieve shared success
The Partnership Manager – Airport plays a crucial role in this mission. You will be responsible for developing, managing and strengthening relationships with our key airport partners, ensuring seamless communication, operational excellence and best in class service across their organisations. Working closely with the Senior Partnership Manager and internal teams, you will help safeguard our commercial commitments, support new initiatives and champion the needs of our partners throughout the business.
What You’ll be Doing
As Partnership Manager – Airport, you’ll be the day-to-day contact for our airport partners, ensuring clear communication, operational excellence and best-in-class service across all environments. This role requires someone comfortable wearing many hats – supporting commercial activity, advising on operational matters, coordinating projects, interpreting performance data and assisting with marketing requests. Working closely with the Senior Partnership Manager and internal teams, you’ll help deliver our contractual commitments, monitor performance, identify opportunities and keep partners fully informed and engaged. Your blend of relationship management, commercial awareness and practical problem-solving will help deliver exceptional value for our partners and for JCDecaux.
Productive Relationships – External
- Building and maintaining strong, collaborative relationships with Airport operators across the UK
- Preparing and delivering monthly KPI and performance reports to each partner, ensuring transparency and a shared understanding of commercial progress
- Keeping partners informed by preparing content for regular meetings and maintaining clear, consistent communication
- Travelling regularly to Airport sites to build rapport, understand local nuances and strengthen long-term engagement
Productive Relationships – Internal
- Sharing updates on key initiatives with internal teams and ensuring consistent communication with Sales, Marketing, Operations, Projects and Finance
- Working closely with the Projects team to support approvals, monitor new site installations and oversee experiential builds
- Reporting contractual requirements, partner requests and key insights back to the business to support decision-making
- Collaborating with Partnership Managers across the UK to share best practice and deliver a unified, high-quality partner experience
Proactive Approach
- Analysing sales performance and highlighting challenges or opportunities to the Sales team
- Travelling to Airport locations to identify and explore new opportunities with stakeholders and Sales colleagues
Day-to-Day Tasks
- Managing all aspects of the client or campaign approval process
- Managing internal and external Airport ID requests
- Handling partners’ marketing requests relating to JCDecaux Airport assets
- Responding to enquiries, coordinating meetings and leading site tours when required
A little about you
Communication & Interpersonal Skills
- Strong communicator with excellent interpersonal skills and confidence when presenting
- Proven relationship-builder with a genuine customer-first mindset
Contractual, Revenue & Reporting Skills
- Able to review, interpret and work confidently with contractual clauses
- Comfortable identifying partners’ revenue reporting requirements and understanding how to meet them effectively
- Committed to delivering high standards, meeting deadlines and maximising value for both partners and JCDecaux
Account Management
- Experienced in day-to-day account management, bringing together information, insight and stakeholder needs to deliver a cohesive partnership experience
Operational / Systems Expertise
- Strong analytical abilities and effective task-management skills
- Confident presenter with solid financial analysis capabilities
- Proficient in Microsoft Office and Outlook
Qualifications & Experience
- Previous experience in relationship or partner management
- Experience managing both internal and external stakeholders
- OOH advertising experience is advantageous
Partnership Manager - Airport in London employer: JCDecaux UK
Contact Detail:
JCDecaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Manager - Airport in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or even casual meet-ups. The more people you know in the airport advertising space, the better your chances of landing that Partnership Manager role.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study about how you've successfully managed partnerships in the past. This will demonstrate your proactive approach and problem-solving abilities to potential employers.
✨Tip Number 3
Don’t just apply – engage! When you find a job on our website, reach out to someone in the company on LinkedIn. A friendly message can go a long way in making you memorable.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role and highlighting a key point from your conversation can keep you top of mind for hiring managers.
We think you need these skills to ace Partnership Manager - Airport in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnership Manager role. Highlight your experience in relationship management and how it aligns with our customer-first approach. We want to see how you can bring value to our airport partners!
Showcase Your Communication Skills: Since this role is all about building strong relationships, don’t forget to demonstrate your communication prowess. Use examples from your past experiences where you’ve successfully managed stakeholder relationships or led presentations.
Highlight Your Analytical Abilities: We love a proactive approach! Share instances where you've analysed performance data or identified opportunities that benefited your previous employers. This will show us you’re ready to tackle the challenges of the role head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at JCDecaux!
How to prepare for a job interview at JCDecaux UK
✨Know Your Partners
Before the interview, research JCDecaux and its airport partnerships. Understand their key clients and recent projects. This will help you demonstrate your knowledge of the industry and show that you're genuinely interested in building strong relationships with airport operators.
✨Showcase Your Communication Skills
As a Partnership Manager, communication is key. Prepare examples of how you've successfully managed relationships in the past. Be ready to discuss how you handle difficult conversations and ensure clear communication with stakeholders, both internal and external.
✨Demonstrate Your Analytical Abilities
Familiarise yourself with performance metrics relevant to the role. Be prepared to discuss how you've used data to drive decisions or improve partner relationships. Highlight any experience you have with reporting and how it has contributed to successful outcomes.
✨Embrace the Customer-First Mindset
During the interview, emphasise your commitment to understanding and meeting partners' needs. Share specific examples of how you've gone above and beyond to deliver exceptional service. This aligns perfectly with JCDecaux's core value of putting the customer first.
