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- Tasks: Lead credit control efforts to optimise cash flow and enhance customer experience.
- Company: Join JCDecaux UK, a diverse and inclusive company that values creativity.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact by using AI and innovative strategies in credit control.
- Qualifications: Experience in credit control, strong analytical skills, and excellent communication.
- Other info: Dynamic team environment with a focus on collaboration and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Credit Control Lead role at JCDecaux UK. As the Credit Control Lead you will support the Credit Control Manager in optimising the company’s credit control function to protect cash flow, reduce Days Sales Outstanding (DSO) and minimise bad debt. Your partnership skill is key in delivering an excellent customer experience. You will play a key role in contributing to our Company Values – One Team, Test & Learn, Choose to Care and Customer First. Your creativity and thinking ‘outside the box’ will be encouraged; using AI and technology to optimise today and help to drive transformation for tomorrow.
Responsibilities
- Customer Focused: Build rapport with Sales team to help chase collection, educate the Sales team about credit risks and ensure rigorous governance process is followed by the Sales team in a collaborative manner. Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters. Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review. Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
- Day-to-Day: Oversee invoicing, cash application, unapplied cash resolution, payment processing, credit notes and AR reconciliations. Timely review customer ledger with credit controllers, elevate potential issues to Credit Control Manager. Ensure receivables-related month-end tasks are completed accurately and on time, including adjustments and reconciliations. Work closely with Sales, Billing, Treasury and Finance to streamline the order-to-cash process and resolve root-cause issues. Produce Weekly and Monthly aged debt reports. Produce and update Credit control targets and ledgers weekly.
- Systems and AI; Seeking Opportunities: Monitor and analyse credit control processes and recommend improvements to increase efficiency and accuracy; seek opportunities with AI to help drive the department forward. Optimise the use of our newly implemented systems. Act as the key user in projects and share knowledge with the rest of the team. Coach and share best practices with the credit control team.
- Compliance: Adhere to credit control policies and procedures; ensure key business process procedures are thoroughly documented. Ensure compliance with Group policies and internal controls. Work closely with Financial Reporting to ensure all tax legislations are met, such as VAT and Barter transactions. Assist with audits, provide documentation and support as needed.
Qualifications
- Previous experience in supervising credit control or accounts receivables.
- Strong knowledge of credit control principles, practices and regulations.
- Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
- Strong Excel skills including VLOOKUPs and pivot tables.
- Exceptional attention to detail and accuracy in data entry and documentation.
- Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.
- Experience with SAP.
- Experience in using AI in a business environment would be advantageous.
About the Company
We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers’ problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It’s really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Recruitment Process
- You find or get sent this job advert, read it, and feel like you’d be a great addition to the JCD family.
- You send in your application to let us know you’re interested.
- We see your application, get excited, and give you a call.
- You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
- You’ll begin your journey with us, we’re excited to support and develop you throughout your career.
Credit control Lead in Brentford employer: JCDecaux UK
Contact Detail:
JCDecaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit control Lead in Brentford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at JCDecaux. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company values and how they align with your own. Be ready to share examples of how you've embodied these values in your previous roles.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to make informed decisions in credit control. Bring some examples to the table that highlight your experience with financial analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team!
We think you need these skills to ace Credit control Lead in Brentford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. Make sure you understand what we're looking for in a Credit Control Lead and how your skills align with our needs.
Showcase Your Experience: When you're writing your application, highlight your previous experience in credit control or accounts receivables. We want to see how you've tackled similar challenges and contributed to cash flow management in the past.
Be Customer-Focused: Since this role is all about building relationships, make sure to emphasise your customer service skills. Share examples of how you've maintained strong relationships and resolved conflicts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get excited about your potential to join the JCD family!
How to prepare for a job interview at JCDecaux UK
✨Know Your Numbers
As a Credit Control Lead, you'll need to be comfortable with financial data. Brush up on your analytical skills and be ready to discuss how you've evaluated creditworthiness in the past. Bring examples of how you've used Excel, especially VLOOKUPs and pivot tables, to make informed decisions.
✨Showcase Your Customer Focus
This role is all about building relationships. Prepare to share specific instances where you've successfully maintained strong customer relationships or resolved conflicts. Highlight your communication and negotiation skills, as these will be key in delivering an excellent customer experience.
✨Embrace Technology and Innovation
JCDecaux UK values creativity and the use of AI in optimising processes. Be ready to discuss any experience you have with technology in credit control. Think about how you've implemented new systems or improved existing ones, and be prepared to suggest innovative ideas that could drive transformation.
✨Align with Company Values
Familiarise yourself with JCDecaux's core values: One Team, Test & Learn, Choose to Care, and Customer First. During the interview, weave these values into your responses. Show how your personal values align with theirs and how you can contribute to their inclusive culture.
