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- Tasks: Become a digital hardware expert, ensuring top-notch advertising tech is ready for action.
- Company: Join JCDecaux, a leader in digital advertising with a vibrant team culture.
- Benefits: Enjoy competitive pay, travel allowance, and opportunities for personal growth.
- Why this job: Make a real impact by solving technical challenges in a fast-paced environment.
- Qualifications: Experience in troubleshooting electromechanical systems and a knack for problem-solving.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
This role is a subject matter expert on JCDecaux Digital Advertising products and hardware. Ensuring all new and replacement hardware is configured, commissioned and in complete working order before going onto the live Digital estate. Creating solutions for repairing hardware without manufacturer warranty and prolonging the life of the Digital asset.
Working Pattern - Monday - Friday 6am - 3pm
Location - West London - Field based (Travel Allowance)
What you'll be doing...- Commissioning of Hardware
- Commissioning new digital advertising assets ensuring they’re fit for installation and minimise on-site commissioning
- Owner of the Digital Hardware commissioning process and ensuring continuous improvement
- Assisting the Project team and contractors with on-site installations
- Commissioning and preparing new components for reactive fault resolution
- Ensure when on site or in the warehouse company uniform and correct PPE is worn when necessary.
- Repair of faulty/damaged hardware
- Repairing damaged components returned by field operatives which are no longer within warranty
- Advise senior management of tooling required to repair faulty/damaged hardware
- Create solutions to repair faulty/damaged hardware
- Provide senior management with feedback on how to improve future product reliability and prolonging the life of the asset
- Testing component returned from the field or from RMA
- Digital Products
- Assist with the creation of early life reports on new digital products to prove feedback to Corp and the UK Business on the initial thoughts and issues with the product.
- Create bespoke documentation on the Digital product to assist field operatives with on-site activities
- Ensure all product are recorded on Digi Life
- Keeping abreast of new Corp digital products and product updates
- Review product retrofit releases from Corp
- Keep updated with industry developments ensuring that JCDecaux remains at the forefront of Digital Out Of Home (DOOH).
- Assist with and carry out training plans for Digital Field Technicians
- Assist with creation Standard Operating Procedures (SOPS) and documentation
- Providing the Digital Senior management with constructive feedback on the Digital Product and areas of improvement
- Problem resolution
- Troubleshoot escalated hardware issues from Digital Technicians in the field.
- Assist with the maintenance of the known issues list
- Capabilities
- A high standard of personal presentation, along with excellent interpersonal and communication skills, (both written and oral).
- Excellent analytical and problem-solving skills - ability to break down problems into components and make systematic and rational judgements based on relevant information.
- Basic electrical understanding/competency.
- Computer literate, ability to use laptop, computers, Smartphones and other mobile devices
- An understanding of communications networks (WAN, LAN, cellular and ADSL Routers)
- Conversant with Microsoft Office (i.e. Excel, Word)
- Ability to work well and enjoy working in the constantly changing and challenging operations arena.
- Adaptable, committed and reliable.
- Able to undertake reasonable lifting duties.
- Prepared to work in all weather conditions.
- An aptitude for mechanical & technical tasks is essential
- A positive "can do" enthusiastic attitude towards addressing technical challenges.
- Self-motivated with the ability to work alone or as part of a team
- Comfortable with working at height within safety guidelines.
- Experience and Qualifications
- Experience directly involved in troubleshooting and field repair of electromechanical systems and equipment.
- Proven ability to work under pressure while prioritising and meeting strict deadlines
- Ability to communicate and interact confidently (written and oral) with clients and senior management
- Highly organised with a proactive approach to working and solutions focused
- “Team-Player” attitude – supporting colleagues, sharing information and best practices
- A flexible approach as the role involves some travel as well as working unsociable hours
- Both literate and numerate to complete necessary reports.
- IPAF & PASMA trained and experience with MEWPs (Desirable but not essential)
- Experience with supporting digital screens and IT systems (desirable but not essential)
- Clean full driver's license.
- Maths and English GCSE or equivalent
- Network Rail Training required (training provided)
Technician - Digital Hardware employer: JCDecaux JCDecaux Group
Contact Detail:
JCDecaux JCDecaux Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - Digital Hardware
✨Tip Number 1
Get to know the company inside out! Research JCDecaux's digital advertising products and hardware. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves troubleshooting and field repairs, practice your problem-solving skills and be ready to demonstrate your technical abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JCDecaux team.
We think you need these skills to ace Technician - Digital Hardware
Some tips for your application 🫡
Show Your Passion for Digital Hardware: When writing your application, let us see your enthusiasm for digital hardware and advertising products. Share any relevant experiences or projects that highlight your skills and knowledge in this area.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your problem-solving skills and any experience with troubleshooting electromechanical systems, as these are key for this role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see how you fit into the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JCDecaux JCDecaux Group
✨Know Your Hardware
Before the interview, make sure you brush up on JCDecaux's digital advertising products and hardware. Familiarise yourself with the commissioning process and any common issues that arise. This will show your potential employer that you're not just interested in the role but also invested in their products.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific instances where you repaired hardware or improved processes. Being able to articulate your thought process will demonstrate your analytical skills and ability to work under pressure.
✨Dress for Success
Since this role involves fieldwork, it's important to present yourself well. Wear smart-casual attire that reflects professionalism, and be ready to discuss the importance of personal presentation and safety gear when working on-site. This shows you understand the company's values and the nature of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics, ongoing training opportunities, or how they handle feedback on product reliability. This not only shows your interest but also helps you gauge if the company is the right fit for you.
