People Technology Analyst

People Technology Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
JCDecaux JCDecaux Group

At a Glance

  • Tasks: Support and enhance the People system while simplifying processes for a better colleague experience.
  • Company: Join a diverse and inclusive team committed to employee growth and well-being.
  • Benefits: Flexible working options, competitive salary, and opportunities for professional development.
  • Why this job: Make a real impact by improving people operations and enhancing colleague experiences.
  • Qualifications: Experience in people operations and strong knowledge of systems like Workday.
  • Other info: Dynamic environment with a focus on continuous improvement and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

You will report into the People Technology Lead to help deliver people data, insight and a seamless colleague experience using the People system and any other processes. You will focus on automating and simplifying processes where possible.

What you'll be doing...
  • People System
    • Lead/Support the Workday aspects of key People team projects, depending on scale of the delivery.
    • Help improve the People system by implementing new features and updating existing ones.
    • Provide first-level and second-level help for any questions about the People system, from both people team and business users.
    • Work closely with our team and other users to understand and address their needs and issues.
    • Create, update and maintain People system guides, FAQs and in-system guidance notes as needed, optimising the use of AI functionality where possible.
    • Develop and deliver training and upskilling for People team and other key stakeholders.
  • People Operations Processes and Business Compliance
    • Manage day to day people processes to ensure a great experience for colleagues.
    • Find ways to simplify processes and increase productivity.
    • Ensure benefits are administered accurately, collaborating with the Payroll Partner as needed.
    • Support audits and ensure processes meet legal and company standards.
  • People Data and Insight
    • Respond to requests for People data and insights.
    • Lead proactively on benefits data and reporting.
    • Assist with report writing in Workday.
    • Assist with company reporting, including people team dashboard, corporate reporting and other activities.
  • Team support
    • Act as a coach and sounding board to the People Assistant, enabling them to continue building their skills in People operations.
    • Cover the People Team Assistant role as the need arises, using this experience to help with operational improvement work.
    • Support and help fellow colleagues when needed.
  • Internal Stakeholders and key relationships
    • People Team members.
    • Line Managers and colleagues.
    • Finance, Compliance, IT Service Desk.
A little bit about you...
  • Good at working with others and managing relationships.
  • Have strong knowledge of large-scale People Systems like Workday.
  • Able to build and update Workday modules and dashboards.
  • Understand People processes throughout the employee journey.
  • Communicate clearly, both in writing and speaking, taking the needs of the audience into consideration.
  • Expert in MS Excel.
  • Have good time management and organisational skills.
  • Curious and driven by an ethos of continuous improvement.
Experience:
  • Required:
  • Experience in People operations administration.
  • Experience in designing systems to improve customer experience.
  • It would be helpful to have experience in customer service roles.

We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers’ problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About our recruitment process…
  1. You find or get sent this job advert, read it, and feel like you’d be a great addition to the JCD family.
  2. You send in your application to let us know you’re interested.
  3. We see your application, get excited, and give you a call.
  4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
  5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.

People Technology Analyst employer: JCDecaux JCDecaux Group

As a People Technology Analyst in our London-Paddington office, you'll be part of a dynamic team that values collaboration and continuous improvement. We offer a supportive work culture that prioritises employee growth through training and development opportunities, while also embracing flexibility to accommodate diverse working styles. Join us to contribute to a meaningful colleague experience and be part of an inclusive environment where your voice is heard and valued.
JCDecaux JCDecaux Group

Contact Detail:

JCDecaux JCDecaux Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Technology Analyst

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the People Technology Analyst role.

✨Tip Number 2

Prepare for your interviews by practising common questions related to People Systems and data insights. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Showcase your skills! Bring examples of how you've improved processes or enhanced customer experiences in previous roles. This will help us see how you can add value to our team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.

We think you need these skills to ace People Technology Analyst

Workday
People Operations Administration
Process Automation
Data Analysis
Report Writing
MS Excel
Training and Upskilling
Relationship Management
Problem-Solving Skills
Continuous Improvement
Communication Skills
Organisational Skills
Customer Service Experience
Compliance Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with People Systems like Workday. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Show Your Team Spirit: Since we’re all about collaboration, let us know about your experiences working in teams. Share examples of how you’ve built relationships and supported colleagues in previous roles – it’ll show us you’re a great fit for our culture!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your writing reflects that. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at JCDecaux JCDecaux Group

✨Know Your People Systems

Make sure you brush up on your knowledge of Workday and other large-scale People Systems. Be ready to discuss how you've used these systems in the past, and think about specific features or modules you've worked with that could be relevant to the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've simplified processes or improved customer experiences in previous roles. This will demonstrate your ability to think critically and contribute to the ethos of continuous improvement that the company values.

✨Communicate Clearly

Practice articulating your thoughts clearly and concisely. Since the role involves training and supporting others, being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your delivery.

✨Be Ready to Discuss Team Dynamics

Since this role requires collaboration with various stakeholders, think about your past experiences working in teams. Be prepared to share how you've built relationships and supported colleagues, as well as how you handle challenges in team settings.

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