At a Glance
- Tasks: Support travel arrangements and ensure smooth operations for colleagues.
- Company: Join a dynamic team at JCB, a leader in the industry.
- Benefits: Enjoy 33 days holiday, gym access, and a competitive salary.
- Other info: Diverse workplace with a commitment to inclusivity and career growth.
- Why this job: Be the go-to person for travel, making a real difference every day.
- Qualifications: Strong admin skills and a knack for organisation are key.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity - Travel Administrator
About the role
Providing key administrative support within the Travel Office, you’ll play a vital role in ensuring smooth, efficient and compliant travel arrangements for colleagues across the business. You’ll act as a trusted point of contact, delivering a high‑quality service while maintaining strong relationships with internal stakeholders and external providers.
Responsibilities
- Act as an ambassador for JCB and the Travel Office
- Organise travel requests including flights, rail, hotels and car hire
- Handle and track visa applications, second passports and passport renewals
- Apply travel policies and procedures consistently and fairly
- Liaise with travel providers and internal departments
- Handle incoming calls, messages and general enquiries
- Ensure GDPR compliance across all filing systems (paper and electronic)
- Raise purchase orders via SAP & Ariba and manage cost centre recharges
- Support collaboration with the Aviation Department and wider teams
- Identify opportunities to improve processes and enhance service delivery
Qualifications
- Proven administrative experience in a fast‑paced environment
- Strong organisational skills and ability to manage multiple priorities
- Highly detail‑oriented with a strong focus on accuracy and compliance
- Confident in using systems and Microsoft Office to produce reports and analyse data
- Strong communicator with excellent written and verbal skills
- Customer‑focused with a passion for continuous improvement
- Proactive, flexible and a strong team player
- Comfortable working in an agile and sometimes reactive environment
- Demonstrate integrity and professionalism in everything you do
Benefits
- Competitive salary
- 33 days’ holiday
- Company pension
- Onsite gym
- In‑house doctor, dentist and visiting optician
- ULEV car scheme
- JCB Rewards Hub discounts
- Cycle to Work Scheme
EEO Statement
We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team. If you would benefit from this support, please email, and a member of the team will be in touch.
Travel Administrator employer: JCB
At JCB, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions as a Travel Administrator are valued and impactful. With competitive salaries, generous holiday allowances, and comprehensive health benefits including onsite medical services, we foster a culture of support and growth, ensuring that our employees thrive both personally and professionally. Join us in a collaborative atmosphere that encourages innovation and continuous improvement, all while enjoying the unique advantages of working at our state-of-the-art facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its travel policies. Show us you’re not just another candidate; demonstrate your passion for travel and how you can enhance our service delivery.
✨Tip Number 3
Practice your communication skills! As a Travel Administrator, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Administrator
Some tips for your application 🫡
Show Your Organisational Skills:As a Travel Administrator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any experience managing travel arrangements or similar responsibilities.
Be Detail-Oriented:Attention to detail is key in this role. When writing your application, double-check for any typos or errors, and emphasise your ability to maintain accuracy in your work.
Communicate Clearly:Strong communication skills are essential. Use clear and concise language in your application, and don’t forget to showcase your written communication abilities, as they’ll be crucial in liaising with stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to take that step!
How to prepare for a job interview at JCB
✨Know Your Travel Policies
Familiarise yourself with the company's travel policies and procedures before the interview. This will not only show your attention to detail but also demonstrate your commitment to compliance, which is crucial for a Travel Administrator role.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple priorities in previous roles. Be ready to discuss specific situations where your strong organisational skills made a difference, as this is key for handling travel requests efficiently.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. As a Travel Administrator, you'll need to liaise with various stakeholders, so showcasing your excellent verbal and written communication skills during the interview is essential.
✨Demonstrate Customer Focus
Be prepared to discuss how you’ve gone above and beyond to provide excellent service in past roles. Highlighting your customer-focused approach will resonate well, as the role requires maintaining strong relationships with both internal and external providers.
