Senior Master Data Specialist

The Senior Master Data Specialist plays a key role in maintaining high standards of master data quality, governance and operational performance across JCB's core business domains. Acting as a subject matter expert, you will support business stakeholders, mentor team members and drive continuous improvement initiatives across people, processes and technology. Working within the Group Data function, you will be responsible for ensuring the integrity, consistency and reliability of master data while supporting business transformation programmes, system implementations and ongoing operational excellence.

What does this role involve day to day?

• Managing the creation, maintenance, governance and retirement of master data across key business domains, ensuring data remains accurate, consistent and aligned with business standards.
• Supporting Supplier, Customer and Business Partner master data across SAP ECC and S/4HANA environments, while contributing to ongoing business transformation and ERP initiatives.
• Leading data quality activities including cleansing, enrichment, standardisation and validation, helping to improve data integrity and deliver better business outcomes.
• Monitoring data quality performance, investigating issues, conducting root cause analysis and implementing sustainable solutions to prevent recurring problems.
• Developing, maintaining and enforcing master data governance standards, business rules and operational controls to ensure compliance with regulatory, audit and business requirements.
• Acting as a subject matter expert for master data processes, providing guidance and support to stakeholders across Procurement, Supply Chain, Sales, Aftermarket and other business functions.
• Collaborating with business and IT teams to translate business requirements into effective data solutions that support operational and strategic objectives.
• Supporting data migration, system implementation and transformation projects, ensuring data is prepared, validated and migrated successfully.
• Identifying opportunities to improve processes, reduce manual effort and increase efficiency through continuous improvement and automation initiatives.
• Acting as an escalation point for complex data-related queries, ensuring issues are resolved effectively and service levels are maintained.
• Producing and maintaining governance documentation, operating procedures, data catalogues and process documentation to support consistent ways of working.
• Providing coaching, mentoring and day-to-day support to colleagues, sharing best practice and helping to build a strong culture of data quality and accountability across the organisation.

This will be suited to you if…

• You have significant experience working within a Master Data Management environment and possess strong SAP knowledge, ideally across ECC and S/4HANA platforms.
• You have experience managing Supplier, Customer, Business Partner or other core master data within a complex manufacturing, engineering or global business environment.
• You understand data governance, data quality frameworks and the importance of maintaining trusted business-critical data.
• You are highly analytical, enjoy solving problems and can identify root causes while implementing practical long-term solutions.
• You are confident communicating with stakeholders at all levels and can translate business requirements into effective data solutions.
• You enjoy coaching and supporting others, driving continuous improvement and delivering measurable value to the wider business.

What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.

What’s in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

Equality, Diversity and Inclusion: We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.