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- Tasks: Inspect products, report defects, and ensure quality standards are met.
- Company: Join JCB, a leading machinery manufacturer known for innovation and employee care.
- Benefits: Enjoy competitive salary, 33 days holiday, onsite gym, and discounts at retailers.
- Why this job: Be the 'Customer Eyes' ensuring top-notch quality while collaborating with dynamic teams.
- Qualifications: Previous inspection experience in mechanical or electrical environments is preferred.
- Other info: Diversity is valued; support available for accessible applications.
The predicted salary is between 28800 - 43200 ÂŁ per year.
The Quality Technician is responsible for maintaining the quality of the products by ensuring they meet customer expectations and specifications and thus being delivered Right First Time. This will involve inspection of the machines, reporting and capturing defects, validating any rectification work is carried out to the correct standard, and providing feedback on issues. Documentation will also be checked to confirm completeness and maintained for accurate build records. Finally, you will video the machine as evidence of meeting our requirements and sign off the machine as ready to be sold to our customers.
What does this role involve day to day?
- Be our “Customer Eyes” ensuring products are completed to the correct standard and requirements, including paperwork, photos and video.
- Work with the build teams to improve quality by giving constructive feedback on issues.
- Support and coach others to ensure they know the correct standard our customers expect.
- Report and capture defects to help drive No Faults Forward.
- Support with containment on known issues to protect our customers.
- Maintain good communication with internal stakeholders on issues detected which may affect build or delivery.
- Using problem solving tools like PPS (Practical Problem Solving), 5 why’s, Ishikawa.
- Ability to read mechanical and electrical drawings.
This will be suited to you if:
- The successful candidate will have previous inspection experience whilst working within a mechanical or electrical production environment and have good computer literacy.
- Keen eye for detail and being able to follow standard operating procedures.
- Any previous inspection experience (automotive / painted finished product) would be advantageous.
- Willingness to engage with other departments and suggest improvements.
- You must be a confident communicator, both spoken and written, have great attention to detail while maintaining a strong sense of urgency.
What happens next?
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.
What’s in it for you?
This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.
We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Quality Technician employer: JCB
Contact Detail:
JCB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Technician
✨Tip Number 1
Familiarise yourself with the specific quality standards and inspection processes used in the machinery manufacturing industry. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your problem-solving skills, particularly tools like PPS and the 5 Whys technique. Being able to discuss how you've applied these methods in past roles can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your attention to detail by thinking of examples where you've identified defects or improved processes in previous jobs. This will highlight your ability to maintain high-quality standards.
✨Tip Number 4
Practice your communication skills, as you'll need to provide constructive feedback and work closely with build teams. Being able to articulate your thoughts clearly will be crucial in this role.
We think you need these skills to ace Quality Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and inspection. Emphasise any previous roles in mechanical or electrical production environments, and showcase your attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Quality Technician role at JCB. Mention specific skills that align with the job description, such as your ability to read mechanical and electrical drawings and your experience with problem-solving tools.
Showcase Relevant Skills: Highlight your communication skills and your ability to provide constructive feedback. Mention any experience you have with documentation and reporting, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Quality Technician.
How to prepare for a job interview at JCB
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Quality Technician. Be prepared to discuss how your previous experience aligns with the role, especially in inspection and quality assurance.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, be ready to provide examples from your past work where your attention to detail made a significant impact. This could include specific instances of identifying defects or improving processes.
✨Familiarise Yourself with Problem-Solving Tools
The job mentions using tools like PPS, 5 why's, and Ishikawa diagrams. Brush up on these methodologies and be prepared to discuss how you've used similar techniques in your previous roles to resolve issues.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Consider asking about the team dynamics, the challenges they face in quality assurance, or how they measure success in this position.