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- Tasks: Manage client relationships and provide top-notch service while handling claims and contract checks.
- Company: Join JCB, a company that values expertise and employee care in the insurance sector.
- Benefits: Enjoy 33 days' holiday, onsite gym, ULEV car scheme, and discounts at high street retailers.
- Why this job: Be part of a supportive team that prioritises customer service and offers a dynamic work environment.
- Qualifications: 3 years' experience in Commercial Insurance preferred; strong interpersonal skills and attention to detail required.
- Other info: Diversity is valued; support available for applicants facing accessibility challenges.
The predicted salary is between 36000 - 60000 £ per year.
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The individual will ‘own’ the relationship with each of their allocated clients. The primary focus of the role is to retain the full portfolio of clients by providing high quality service during the year as well as preparing a competitive annual renewal proposal.
What does this roleinvolve day to day?
· Day to day administration including:
· Mid-Term Adjustments ie Additions, Deletions, Amendments
· Claims Handling including claim reporting, repudiation challenges
· Sub-Contractor/Hire insurance checking
· Contract Checking – typically JCT/CDM/Collateral Warranties
· Pre-renewal/renewal meetings with customers at their premises
This will be suited to you if
· You have at least 3 years’ experience in Commercial Insurance, preferably with a Broker. Cert CII would be preferred although not essential.
· You will possess excellent interpersonal and broking skills and the ability to quickly build rapportwith customers.
· You will be able to understand a customer’s business and assess their attitude to risk, then collect all of the relevant information to enable us to put together a renewal proposition that fits their needs as closely and competitively as possible.
· You should have a passion for customer service and the ability to work both independently and as part of a Team.
· You will need a keen eye for accuracy and detail, even when under pressure.
· You should be skilled in MS Office applications (Word, Excel)
What happens next?
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at
What’s in it for you?
This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
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Premier Broker employer: JCB
Contact Detail:
JCB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premier Broker
✨Tip Number 1
Familiarise yourself with the key aspects of commercial insurance and the specific needs of clients in this sector. Understanding the nuances of claims handling and contract checking will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as brokers. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare for your interviews by practising how to articulate your experience in client relationship management. Be ready to discuss specific examples where you've successfully retained clients or handled complex claims.
✨Tip Number 4
Showcase your passion for customer service by researching JCB's values and culture. Tailor your responses in interviews to reflect how your personal values align with theirs, demonstrating that you're a great fit for their team.
We think you need these skills to ace Premier Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Commercial Insurance, especially if you have worked with a Broker. Emphasise your interpersonal skills and any relevant qualifications like Cert CII.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build rapport with clients. Mention specific examples of how you've successfully managed client relationships in the past.
Highlight Relevant Skills: In your application, clearly outline your skills in MS Office applications, attention to detail, and your ability to work under pressure. These are key attributes for the Premier Broker role.
Prepare for Interviews: Research common interview questions for insurance roles and prepare your answers. Be ready to discuss your experience with claims handling and contract checking, as these are crucial aspects of the job.
How to prepare for a job interview at JCB
✨Know Your Clients
Before the interview, research the types of clients the company works with. Understanding their needs and challenges will help you demonstrate your ability to build rapport and provide tailored solutions.
✨Showcase Your Experience
Be prepared to discuss your previous experience in commercial insurance, especially any specific examples where you've successfully managed client relationships or handled claims. This will highlight your suitability for the role.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for accuracy, be ready to share examples of how you've ensured precision in your work, particularly in contract checking or preparing renewal proposals.
✨Prepare Questions
Have a few thoughtful questions ready about the company's approach to client management or their expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
