Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver analytics and automate solutions to enhance service delivery.
- Company: Join JCB Service, a leader in machinery manufacturing with a focus on innovation.
- Benefits: Enjoy competitive salary, career development, medical insurance, and 33 days annual leave.
- Why this job: Shape the future of service with data insights in a dynamic environment.
- Qualifications: Strong analytical skills, experience with data tools, and RPA knowledge required.
- Other info: Diversity is valued; support available for accessibility challenges during application.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Salary: Competitive Salary
Contract Type: Full Time
Working Pattern: Permanent
Hours: 39.0
The Opportunity – Business Intelligence/RPA Specialist – JCB Service
About the role: This is an exciting opportunity to join the JCB Service team in a specialist role that combines Business Intelligence and Robotic Process Automation (RPA). You’ll be instrumental in delivering high-quality analytics, reporting, and automated solutions that support JCB Service’s ambitious 5-Year Plan. Working in a fast-paced and evolving environment, you’ll help shape the future of service delivery by providing meaningful insights and driving operational efficiency through data and automation.
What does this role involve day to day?
- Deliver business-critical reports and data analysis to support strategic decision-making.
- Provide meaningful insights and data interpretation to drive business growth.
- Maintain and develop RPA solutions in collaboration with the Business Intelligence Manager.
- Work closely with internal and external stakeholders to understand reporting and automation needs.
- Support the development of automated solutions for a variety of business use-cases.
- Create clear and accessible process maps for stakeholders across the organisation.
- Contribute to continuous improvement initiatives and service enhancements.
- Utilise tools such as Power Query, Excel, Office 365, SAP, SAC, Business Warehouse, and data visualisation platforms.
This will be suited to you if:
- You have a strong analytical mindset and business experience, ideally within the aftersales market.
- You’re confident working independently and as part of a wider team.
- You’re comfortable managing deadlines in a fast-paced, ever-changing environment.
- You’re highly proficient in data tools and platforms, including Power Query, Excel, SAP, and SAC.
- You have experience with RPA tools such as UiPath or similar, and an understanding of Master Data Management.
- You’re proactive, detail-oriented, and committed to delivering high-quality solutions.
- You have excellent communication skills and can engage effectively with stakeholders at all levels.
What happens next?
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial Teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.
What’s in it for you?
To say thank you for your hard work, we will work with you to support your career progression and development. We will also provide a competitive salary, company pension scheme, medical insurance and dental care schemes, access to the company’s healthy living centre and 33 days annual leave.
We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Business Development and Sales
- Industries: Machinery Manufacturing
#J-18808-Ljbffr
Business Intelligence/RPA Specialist - JCB Service employer: JCB
Contact Detail:
JCB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence/RPA Specialist - JCB Service
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Power Query, Excel, and RPA tools like UiPath. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of JCB Service on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world examples of how you've used data analysis and automation to drive business improvements. Being able to articulate your past experiences will demonstrate your capability and fit for the role.
✨Tip Number 4
Stay updated on the latest trends in Business Intelligence and RPA. Showing that you are proactive about learning and adapting to new technologies can impress the hiring team and show your commitment to the field.
We think you need these skills to ace Business Intelligence/RPA Specialist - JCB Service
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Business Intelligence/RPA Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your proficiency in data tools such as Power Query, Excel, SAP, and RPA tools like UiPath. Provide specific examples of how you've used these tools in previous roles to deliver insights or automate processes.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your analytical mindset, business experience, and any relevant projects. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive operational efficiency.
Prepare a Strong Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also details how your background and skills make you a perfect fit for JCB Service. Mention your commitment to delivering high-quality solutions and your ability to work in a fast-paced environment.
How to prepare for a job interview at JCB
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used data analysis to drive business decisions. Highlight your experience with tools like Power Query and Excel, as these are crucial for the role.
✨Demonstrate RPA Knowledge
Be ready to talk about your experience with RPA tools such as UiPath. Discuss any projects where you've implemented automation solutions and the impact they had on efficiency.
✨Engage with Stakeholders
Since the role involves working closely with various stakeholders, prepare to explain how you’ve effectively communicated and collaborated with different teams in the past. This will show your ability to understand and meet their needs.
✨Emphasise Continuous Improvement
Discuss your approach to continuous improvement and how you've contributed to service enhancements in previous roles. This aligns well with JCB's focus on driving operational efficiency.
