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- Tasks: Bridge the gap between business needs and tech solutions in a dynamic team.
- Company: Join JCB, a leader in telematics with a focus on innovation.
- Benefits: Enjoy competitive salary, 33 days holiday, gym access, and more perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by optimising machine efficiency with cutting-edge technology.
- Qualifications: Experience as a Business Analyst in software projects and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The LiveLink Telematics team manages one of the world’s largest connected machine fleets, delivering digital insights and applications that help customers, dealers, and internal teams maximise machine uptime and efficiency. We’re looking for a Business Analyst to join the JCB LiveLink team at the World Parts Centre. In this role, you’ll work at the intersection of business and technology, gathering and prioritising requirements from a wide range of stakeholders and translating them into clear, actionable solutions. You’ll collaborate closely with developers to ensure high‑quality web and mobile applications are delivered that solve real‑world business problems.
What does this role involve day to day?
- Acting as a key link between business stakeholders and software development teams, gathering, clarifying, and prioritising requirements
- Translating stakeholder needs into clear, structured, and developable specifications or user stories
- Ensuring proposed solutions meet business objectives and are technically feasible for delivery
- Working closely with developers, product owners, and UX teams throughout the full software development lifecycle
- Facilitating workshops, meetings, and discussions to align requirements and manage expectations across multiple stakeholder groups
- Maintaining requirements, documentation, and project information using Atlassian tools such as Jira and Confluence
- Supporting Agile delivery by preparing, refining, and prioritising the backlog to enable effective sprint planning
Core Skills & Experience
- Proven experience working as a Business Analyst on software or digital projects
- Strong experience using the Atlassian suite (Jira, Confluence, or similar tools)
- Experience working within IoT, telematics, or fleet management environments
- Familiarity with Agile or Scrum delivery methodologies and backlog management
- Awareness of OEM – Dealer – Customer distribution models
Technical & analytical capability
- Solid understanding of how websites and web applications operate, including basic technical architecture and data flows
- Comfortable working with common data patterns and structures such as tables, lists, and hierarchical data
- Understanding of cloud‑based architectures (AWS, Azure, or similar), or relevant certification
Stakeholder & communication strengths
- Strong stakeholder management skills, with the ability to gather, challenge, and balance input from multiple groups
- Ability to translate business requirements into clear, developable technical specifications
- Confident communicator with strong facilitation and problem‑solving capability
- Comfortable working across both technical and non‑technical teams
Personal attributes & approach
- Highly organised, with the ability to manage multiple priorities simultaneously
- Collaborative, proactive, and adaptable in fast‑moving environments
- Able to balance business need with technical feasibility
- Motivated by turning complex requirements into practical, value‑driven solutions
What’s in it for you? Competitive salary, 33 days’ holiday, access to a company pension, onsite gym, in‑house doctor and dentist, ULEV car scheme, Cycle to Work Scheme, and discounts through the JCB Rewards Hub. We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you can email recruitment@jcb.com.
Business Analyst – JCB LiveLink Telematics employer: JCB
Contact Detail:
JCB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – JCB LiveLink Telematics
✨Tip Number 1
Network like a pro! Reach out to current employees at JCB or in the telematics field on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding JCB's products and services. Dive into their LiveLink Telematics system and think about how your skills as a Business Analyst can add value. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. Think about how you would gather requirements and translate them into actionable solutions, just like you’d do in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the JCB team.
We think you need these skills to ace Business Analyst – JCB LiveLink Telematics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience with software projects, especially in IoT or telematics, and showcase your skills with Atlassian tools like Jira and Confluence.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for the JCB LiveLink team. Share specific examples of how you've gathered requirements and collaborated with developers to deliver successful projects.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder interaction, make sure to demonstrate your strong communication skills. Use clear and concise language in your application to reflect your ability to translate complex requirements into actionable solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at JCB
✨Know Your Tech and Business
Make sure you brush up on both the technical aspects of telematics and the business side of things. Understand how IoT and fleet management work, as well as the specific challenges JCB faces. This will help you speak confidently about how you can bridge the gap between stakeholders and developers.
✨Master the Atlassian Suite
Since experience with Jira and Confluence is crucial for this role, get familiar with these tools if you aren't already. Practice creating user stories and managing backlogs. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Prepare for Stakeholder Scenarios
Think of examples from your past experiences where you've successfully gathered requirements or managed stakeholder expectations. Be ready to discuss how you facilitated workshops or meetings, and how you balanced input from different groups. This will showcase your strong communication and stakeholder management skills.
✨Show Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach translating complex business needs into actionable solutions. Highlight your analytical capabilities and how you can turn challenges into practical, value-driven outcomes.