At a Glance
- Tasks: Join our team as a Retail Assistant, serving guests and keeping our gift shop stocked and tidy.
- Company: JCA offers unforgettable experiences in a stunning Elizabethan manor house.
- Benefits: Earn up to £12.82 per hour with staff events and discounts.
- Other info: Seasonal role with flexible hours and opportunities for personal growth.
- Why this job: Be part of a fun, dynamic team while creating memorable experiences for guests.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 25000 - 30000 € per year.
Contract Type: Seasonal Part-Time (2nd June – October 2026, includes Sunday shifts)
Reports To: Customer Care & Retail Manager.
About JCA & Condover Hall: At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Condover Hall is a stunning Grade I listed Elizabethan manor house located just outside Shrewsbury. Each year, thousands of guests stay with us for residential activity breaks, and our retail team plays a key role in welcoming guests to our onsite gift shop.
Benefits:
- Salary up to £12.82 per hour
- Staff events and ‘Friends & Family Activity Days’
- Employee discounts via Benefit Hub
- Free DBS check
Please note: Accommodation is not available; own transport required due to location.
The Role: Retail Assistant
As a Retail Assistant, you will be part of a highly motivated team, providing the highest standards of service to guests in our onsite gift shop. This will involve performing routine cleaning tasks such as cleaning, re‑stocking and using our till systems. It is expected our Retail Assistants will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands‑on environment. This is a seasonal role working 30 hours per week.
Your Weekly Shifts:
- Tuesday 11.00am – 7.30pm
- Wednesday 11.00am – 7.30pm
- Thursday 11.00am – 7.30pm
- Sunday 10.30am – 5.00pm
Key Responsibilities:
- Serving customers (mainly school age children) in our on‑site shop in the manor house (you are not expected to work in the bar).
- Regularly clean and re‑stock our gift shop and bar.
- Physical tasks such as putting away deliveries, lifting and moving sometimes heavy boxes of drinks and merchandise.
- Being on your feet for a large part of the day, including using stairs.
- Handling money including cashing‑up your own till.
- Performing monthly stock checks.
- Ensuring all health and safety procedures are effectively adhered to.
Teamwork & Guest Experience:
- Work efficiently during the season, including our busy peak‑season periods.
- Support other departments when required to ensure smooth operation across the site.
- Contribute to creating a welcoming and positive environment for all guests.
Essential Skills & Experience:
- Excellent attention to detail and pride in maintaining high standards.
- Able to work both independently and as part of a team.
- Reliable, responsible, and willing to learn new skills.
- Comfortable working in a fast‑paced, physically active role.
- Previous experience in retail and/or customer service is desirable but not essential.
- This role is open to those aged 18 years and over.
The recruitment process:
Once we receive your application, you will be contacted by one of our team regarding the next steps. These roles involve working with children and we follow safer recruiting practices. We are required to obtain references and a Basic or Enhanced DBS check prior to employment (we cover the cost and organise it for you). You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate.
Our Commitment to Inclusion:
At JCA, we know that diverse teams deliver better results. We’re building a culture where everyone feels welcome, respected, and supported to thrive. We’re committed to equity, inclusivity, and tackling unconscious bias at every level of our organisation.
Part Time Retail Assistant in Shrewsbury employer: JCA Adventure
At JCA, we pride ourselves on fostering a vibrant and inclusive work culture where every team member contributes to creating unforgettable experiences for our guests. As a Retail Assistant at Condover Hall, you will enjoy competitive pay, employee discounts, and the opportunity to be part of a dedicated team in a stunning location, all while developing your skills in a fast-paced environment. Join us for a rewarding seasonal role that not only values your contributions but also supports your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Retail Assistant in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JCA and Condover Hall. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving guests, think about how you can create a welcoming atmosphere. Maybe role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the hands-on nature of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our awesome team at Condover Hall!
We think you need these skills to ace Part Time Retail Assistant in Shrewsbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see genuine enthusiasm and a bit of flair. Don’t be afraid to share why you’re excited about working with us at JCA and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the role of Retail Assistant. Highlight any relevant experience, even if it’s not directly in retail. We want to know how your skills can help us create unforgettable experiences for our guests!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at JCA Adventure
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at JCA involves. Familiarise yourself with the key responsibilities like serving customers, cleaning, and restocking. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've worked well in a team before. Think about times when you supported colleagues or contributed to a positive environment. This will demonstrate that you can thrive in a busy, hands-on setting.
✨Highlight Your Customer Service Skills
Even if you don't have direct retail experience, think about any customer service roles you've had. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will show that you understand the importance of guest experience at JCA.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare some thoughtful questions about the role, the team, or the company culture. This not only shows your interest but also helps you determine if JCA is the right fit for you. Plus, it makes for a more engaging conversation!
