At a Glance
- Tasks: Provide top-notch service to customers and manage quotes, orders, and deliveries.
- Company: Join a dynamic engineering office with a focus on teamwork and innovation.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Fast-paced role with a chance to collaborate across departments and enhance your career.
- Why this job: Be the backbone of sales operations and make a real difference in customer satisfaction.
- Qualifications: Administrative skills are a plus; computer literacy is essential.
The predicted salary is between 25000 - 30000 € per year.
The Internal Sales Administrator will be required to provide a first‑class, front‑line service to our customers. In the role, you will be expected to process and maintain quotes, orders, deliveries, standard business processes and working systems to a high degree of organisation and order. The role requires working in a busy engineering office environment; therefore, the post holder must display the ability to communicate clearly and confidently with all stakeholders of the business.
Responsibilities
- Assisting with the creation of quotations for new equipment and after sales for the sales teams.
- Ensuring all leads generated by the sales team from exhibitions are added into Salesforce and being actively managed.
- Supporting JBTM distributors, ensuring they are delivering and recording sales leads, so we can manage our systems and pipeline generation.
- Providing quotes to other JBT business units on behalf of the Product Specialist team.
- Management of the business pipeline as a whole on both ProNET and Salesforce.
- Processing all types of customer orders on behalf of the UK sales, Export sales and Key Accounts teams, including intercompany.
- Checking and processing orders on behalf of the wider business, ensuring they have processed the orders correctly and they have created valid and correct equipment specifications.
- Managing the relevant sales compliance documents to submit for financial auditing.
- Attending any relevant internal and/or external meetings with regards to SOX compliance/audits.
- Submission of any internal documentation to assist the finance teams with the preparation of audit reviews.
- Ensuring compliance checks are abided by from start to finish of the ‘order to cash’ process.
- Maintaining accurate customer information in ProNET to enhance the efficiency and effectiveness of the business.
- Taking external and internal calls for the department, re‑directing or dealing with the enquiry.
- Problem solving for customers across all types of equipment, liaising with projects and technical teams where necessary.
- Ensuring that the customer complaint process is maintained from a sales and commercial perspective and all documentation is collated within the ISO/Donesafe system.
- Working closely with all departments within Proseal to achieve the above.
- Raise departmental issues/concerns with Proseal UK.
- Carry out any other ad hoc duties as and when required.
- Adhering to ISO 9001 procedures and managing to ensure they are up to date.
Qualifications
- Administrative experience would be a positive but is not essential.
- You should be computer literate with ability to create, modify and maintain MS office documents: PDF Files, Excel, Word, PowerPoint, etc.
- Previous experience of using Salesforce CRM would be desirable.
Aptitudes Required
- Team working skills.
- Ability to work under pressure and deliver results to a defined deadline.
- Logical and analytical.
- Can‑do attitude, self‑motivated.
- Flexible.
- Attention to details.
- Innovative.
- Confident.
- Clear communicator.
Sale Administrator employer: JBT Marel
At Proseal, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Sale Administrator, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while contributing to a collaborative team culture. Located in a busy engineering office, you'll enjoy the excitement of working at the forefront of innovation in the industry, all while providing exceptional service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sale Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. The more you rehearse, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Show off your skills! Bring examples of your work or achievements to interviews. This gives you a chance to demonstrate how you can add value to the team.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, check out our website for the latest job openings!
We think you need these skills to ace Sale Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, highlight any experience you have with managing quotes, orders, or customer information. We love a candidate who can keep things organised and efficient, just like we do in our busy engineering office!
Communicate Clearly:Since the role involves liaising with various stakeholders, make sure your written communication is clear and confident. Use straightforward language and avoid jargon to ensure your message gets across effectively.
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention your familiarity with tools like Salesforce and MS Office, as these are key to the job. We want to see how you fit into our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at JBT Marel
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales Administrator inside out. Familiarise yourself with the key responsibilities like processing quotes and managing customer orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since clear communication is crucial for this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved issues or collaborated on projects, as these will demonstrate your ability to engage with stakeholders.
✨Get Comfortable with Tech
Brush up on your skills with MS Office and Salesforce, as these tools are essential for the job. If you have any experience using them, be ready to discuss it. If not, consider doing a quick online tutorial to get familiar with their functionalities, which will show your proactive attitude.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or order issues. Think of specific examples where you successfully navigated challenges, and be ready to explain your thought process. This will highlight your logical and analytical skills, which are key for this role.
