At a Glance
- Tasks: Provide top-notch service to customers and manage quotes, orders, and deliveries.
- Company: Join a dynamic engineering office with a focus on teamwork and innovation.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Opportunity to work closely with various departments and enhance your career.
- Why this job: Be the backbone of sales operations and make a real difference in customer satisfaction.
- Qualifications: Administrative skills are a plus; computer literacy and teamwork are essential.
The predicted salary is between 25000 - 30000 € per year.
The Internal Sales Administrator will be required to provide a first-class, front-line service to our customers. In the role, you will be expected to process and maintain quotes, orders, deliveries, standard business processes and working systems to a high degree of organisation and order. The role requires working in a busy engineering office environment; therefore, the post holder must display the ability to communicate clearly and confidently with all stakeholders of the business.
Responsibilities
- Assisting with the creation of quotations for new equipment and after sales for the sales teams.
- Ensuring all leads generated by the sales team from exhibitions are added into Salesforce and being actively managed.
- Supporting JBTM distributors, ensuring they are delivering and recording sales leads, so we can manage our systems and pipeline generation.
- Providing quotes to other JBT business units on behalf of the Product Specialist team.
- Management of the business pipeline as a whole on both ProNET and Salesforce.
- Processing all types of customer orders on behalf of the UK sales, Export sales and Key Accounts teams, including intercompany.
- Checking and processing orders on behalf of the wider business, ensuring they have processed the orders correctly and they have created valid and correct equipment specifications.
- Managing the relevant sales compliance documents to submit for financial auditing.
- Attending any relevant internal and/or external meetings with regards to SOX compliance/audits.
- Submission of any internal documentation to assist the finance teams with the preparation of audit reviews.
- Ensuring compliance checks are abided by from start to finish of the ‘order to cash’ process.
- Maintaining accurate customer information in ProNET to enhance the efficiency and effectiveness of the business.
- Taking external and internal calls for the department, re-directing or dealing with the enquiry.
- Problem solving for customers across all types of equipment, liaising with projects and technical teams where necessary.
- Ensuring that the customer complaint process is maintained from a sales and commercial perspective and all documentation is collated within the ISO/Donesafe system.
- Working closely with all departments within Proseal to achieve the above.
- Raising departmental issues/concerns with Proseal UK.
- Carrying out any other ad hoc duties as and when required.
- Adhering to ISO 9001 procedures and managing to ensure they are up to date.
Qualifications
- Administrative experience would be a positive but is not essential.
- You should be computer literate with ability to create, modify and maintain MS office documents: PDF Files, Excel, Word, PowerPoint, etc.
- Previous experience of using Salesforce CRM would be desirable.
Aptitudes Required
- Team working skills.
- Ability to work under pressure and deliver results to a defined deadline.
- Logical and analytical.
- Can-do attitude, self-motivated.
- Flexible.
- Attention to details.
- Innovative.
- Confident.
- Clear communicator.
Sale Administrator in London employer: JBT Marel
Proseal is an exceptional employer, offering a dynamic work environment in the engineering sector where employees can thrive. With a strong focus on professional development and a collaborative culture, we empower our team members to grow their skills while providing first-class service to our customers. Located in a busy office setting, we foster clear communication and teamwork, ensuring that every employee feels valued and supported in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Sale Administrator in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your communication skills and problem-solving abilities, as these are key for a Sales Administrator role.
✨Tip Number 3
Don’t just wait for jobs to come to you! Actively apply through our website and keep an eye on new listings. The more applications you send out, the better your chances of landing that dream job.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Sale Administrator in London
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your ability to stay organised and manage multiple tasks. We love candidates who can juggle quotes, orders, and customer queries like a pro!
Communicate Clearly:Since the role involves a lot of communication, use your application to demonstrate your clear and confident communication style. Whether it's in your cover letter or CV, let us see how you can convey information effectively.
Tailor Your Experience:Make sure to tailor your application to reflect any relevant experience, especially if you've worked with Salesforce or in a busy office environment before. We want to see how your background aligns with our needs!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JBT Marel
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around processing orders and managing customer information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples from your past experiences where you've effectively communicated with customers or team members. Think about times when you resolved issues or collaborated on projects, as these will demonstrate your ability to thrive in a busy engineering office environment.
✨Get Comfortable with Tech
Brush up on your computer skills, especially with MS Office and Salesforce. If you have experience using these tools, be ready to discuss how you've used them in previous roles. If not, consider doing a quick online tutorial to get familiar with their functionalities, as this will show your willingness to learn and adapt.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints or order processing. Think of specific scenarios where you successfully navigated challenges and how you approached them. This will highlight your logical and analytical skills, which are crucial for the role.
