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- Tasks: Lead a team of Service Engineers and manage customer relationships.
- Company: Leading technology solutions provider in the UK with a focus on service excellence.
- Benefits: Collaborative environment, leadership opportunities, and emphasis on professional growth.
- Why this job: Make a real impact by nurturing talent and ensuring customer satisfaction.
- Qualifications: Proven field service experience and strong communication skills.
- Other info: Dynamic role with a focus on both leadership and engineering duties.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology solutions provider in the United Kingdom is seeking a Team Leader for its Service team. This role involves leading a team of Service Engineers, managing customer relationships, and supporting installations.
The ideal candidate will have proven field service experience, strong communication skills, and the ability to nurture junior team members.
This position offers a collaborative environment focused on service excellence and customer satisfaction, with a holistic emphasis on both leadership and engineering duties.
Field Service Team Lead — Engineering & Growth in London employer: JBT Marel
Contact Detail:
JBT Marel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Team Lead — Engineering & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and service sectors. Attend industry events or webinars to meet potential employers and showcase your leadership skills.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer relationship management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring examples of how you've nurtured junior team members or improved service processes. This will demonstrate your ability to lead and enhance customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Team Lead — Engineering & Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your field service experience and leadership skills. We want to see how you've managed teams and built customer relationships, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Team Leader role. Share your passion for engineering and how you can contribute to our collaborative environment.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JBT Marel
✨Know Your Stuff
Make sure you brush up on your field service experience and technical knowledge. Be ready to discuss specific projects you've led or been a part of, especially those that highlight your leadership skills and customer relationship management.
✨Showcase Your Leadership Style
Prepare examples that demonstrate how you've nurtured junior team members in the past. Think about times when you’ve successfully guided someone through a challenge or helped them develop their skills—this will show your potential employer that you can lead effectively.
✨Communicate Clearly
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions without rambling.
✨Emphasise Customer Satisfaction
Since the role focuses on service excellence, be prepared to talk about how you've prioritised customer satisfaction in your previous roles. Share specific examples where your actions directly contributed to a positive customer experience or resolved an issue effectively.
