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- Tasks: Lead service sales strategy and drive growth across EMEA in the food industry.
- Company: Join JBT Marel, a leader in innovative food processing technology.
- Benefits: Key leadership role with international exposure and travel opportunities.
- Why this job: Make a real impact on service excellence and customer relationships.
- Qualifications: Proven experience in commercial leadership and team development.
- Other info: Collaborative culture focused on strategic growth and transformation.
The predicted salary is between 43200 - 72000 £ per year.
JBT Marel – Driving service excellence across the food industry. Are you a strategic commercial leader with a passion for service, customer value, and sustainable growth? Do you want to build a world-class service organization at the EMEA level within a leading international technology environment? Then this is your next step.
At JBT Marel, we work every day on innovative solutions for the global food processing industry. Service plays a key role in this. As Senior Manager Service Sales EMEA, you will drive our service growth, strengthen customer relationships, and build a future-proof commercial model around our installed base.
In this role, you will be fully responsible for the EMEA service sales strategy and performance across service products, spare parts, upgrades, digital services, and service contracts. You will combine strategic leadership with commercial impact, building a strong and scalable organization through managers and multidisciplinary teams. You drive results, always with a focus on customer value and long-term relationships.
What You Will Do- Strategic Leadership & Organizational Development
- Define and implement the EMEA service sales strategy in line with divisional objectives.
- Build, coach, and develop high-performing sales organizations across multiple countries.
- Create a performance-driven and collaborative culture, implementing organizational changes where necessary.
- Commercial Excellence & Sales Management
- Own order intake, revenue, gross margin, and EBITDA performance in service sales.
- Ensure professional sales management practices: strong funnel development, conversion improvement, and effective CRM use.
- Drive strategic account segmentation, share of wallet, customer retention, and long-term value creation.
- Safeguard margin integrity for upgrades and service projects—both pre- and post-calculation.
- Growth of Aftermarket & Digital Services
- Accelerate the growth of service contracts, lifecycle solutions, upgrades, and digital services.
- Identify and commercialize opportunities within the installed base to increase recurring revenue streams.
- Operational & Performance Management
- Implement global service standards and best practices within the region.
- Translate strategy into clear KPIs and manage forecasting, productivity, quality, and delivery reliability.
- Ensure the organization is future-ready in terms of capacity, capabilities, and geographic footprint.
- Cross-Functional Collaboration
- Work closely with Product Management, Engineering, Field Service, and Finance to maximize customer value and operational efficiency.
- Actively contribute to transformation programs and continuous improvement initiatives across EMEA.
- Serve as an executive sponsor for strategic customers, building strong senior-level relationships.
- Lead complex escalations, ensuring fast and sustainable resolutions.
You are a strong, inspiring leader who turns strategy into results and builds high-performing teams. You have extensive experience in capital goods, preferably in Service, Aftermarket, or Customer Care, and a proven track record in multi-country, cross-functional commercial leadership. You are commercially sharp, strategically minded, and results-driven, with the ability to influence at all levels.
What You Can Expect- A key leadership role in an international, technology-driven organization.
- Strategic impact on service growth across EMEA.
- Work with leading customers in the food industry.
- Opportunities to lead change, drive growth, and create lasting impact.
- International exposure, with up to 50% travel.
If this sounds like the right opportunity for you, please click “Apply” and include your resume! Join us. Shape the future. Start at JBT Marel.
Senior Manager Service Sales in Livingston employer: JBT Marel
Contact Detail:
JBT Marel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager Service Sales in Livingston
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in service excellence.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've built high-performing teams and driven results in previous roles.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Senior Manager Service Sales in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Manager Service Sales role. Highlight your strategic leadership and commercial excellence, as these are key aspects of the job.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about service excellence in the food industry. Share specific examples of how you've driven growth and built strong customer relationships in previous roles.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you build and coach high-performing teams, and how you create a collaborative culture that drives results.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to review your details efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at JBT Marel
✨Know Your Strategy
Before the interview, make sure you understand JBT Marel's service sales strategy and how it aligns with their objectives. Be ready to discuss how your experience can contribute to building a world-class service organisation and driving growth in the EMEA region.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've built high-performing teams in the past. Discuss specific instances where you've implemented organisational changes or fostered a performance-driven culture, as this will resonate well with their focus on strategic leadership.
✨Demonstrate Commercial Acumen
Be prepared to talk about your experience with sales management practices, including funnel development and customer retention strategies. Highlight any successes you've had in increasing recurring revenue streams, especially in service contracts or digital services, as these are key areas for the role.
✨Emphasise Cross-Functional Collaboration
JBT Marel values collaboration across various departments. Think of examples where you've worked closely with product management, engineering, or finance to enhance customer value. This will show that you can effectively contribute to transformation programmes and continuous improvement initiatives.
