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- Tasks: Communicate customer value and provide technical support for JBT products.
- Company: Join JBT Corporation, a leader in food and beverage technology.
- Benefits: Competitive salary, 33 days holiday, and great workplace perks.
- Why this job: Make a real impact in the food industry while growing your career.
- Qualifications: Strong communication skills and a passion for customer relations.
- Other info: Diverse and inclusive workplace with opportunities for progression.
The predicted salary is between 30000 - 42000 £ per year.
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Join to apply for the Product Specialist role at JBT Corporation
Overview
Product Specialist
JBT Corporation
Location: Macclesfield
At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity – Collaborate with Humility – Grow with Agility – Innovate with Impact.
Understand and convey the customer value of JBT products, ensuring individual customer requirements are met, providing technical expertise & support to the sales team & customers. Support in quoting of new opportunities in cases of non-standard equipment (multiple assets) and drive coordination.
The Opportunity
Key Accountabilities
- Identify and clearly communicate the customer value of JBT products to customers and sales teams
- Ensure customer requirements and needs are fully understood and accurately translated into product requirements
- Develop and maintain deep technical knowledge of the JBT products which they are responsible for, including their relationship to other product lines
- Train account managers on new products and features to ensure they are well equipped to consult customers
- Prepare & deliver technical presentations & demonstrations to customers
Sales Process
- Act as coordinator for complex/multi equipment quoting processes, requesting information from counterparts and driving the conclusion
- Support of Account Manager and Business Development Manager in responding to technical queries and providing detailed product knowledge (especially price estimation)
- Run tests with customers; estimate additional cost and effort in cases of complex quotes (adaptations, non-standard installation)
- Coordinate with Sales, Engineering, and Manufacturing teams to ensure product specifications and project timelines meet customer expectations
- Conduct site visits jointly with responsible account manager for equipment layout creation and quote completion
Required Capabilities
- Comprehensive understanding of the technical aspects of JBT products and their applications in the industry; expert knowledge of industry technical standards & regulations
- Deep understanding of the customer\’s product requirements
- Innovation-driven mentality with strong motivation to meet (or exceed) customer expectations through optimal technical solution delivery
- Ability to think strategically and holistically, identifying long-term opportunities and focusing on value creation for the customer
Interaction & Interpersonal Skills
- Experience in customer management (growing & maintaining strong customer relations)
- Flexibility to travel to individual customers
- Ability to translate complex technical details into accessible information for non-technical stakeholders
- Strong communication skills to effectively collaborate with customers, engineers, & ops
- Ability to troubleshoot and provide solutions in real-time during customer interactions
Benefits
- Competitive salary in line with the market
- Potential to progress within the company
- Holidays 33 days including bank holidays
- FOC parking on-site, vending machines, break-out areas with table tennis and football table
- Benefit system with great discounts, Cycle to Work Programme and our EAP
- And of course, a super bunch of people to work with!
Commitment to Diversity: Diversity, Equity, Inclusion, & Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by law. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Machinery Manufacturing
Note: This refined description preserves the essential responsibilities and qualifications while removing extraneous boilerplate and ensuring formatting adheres to allowed tags. It does not add new facts or alter role context.
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Product Specialist employer: JBT Corporation
Contact Detail:
JBT Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Get to know the company inside out! Research JBT Corporation and their products so you can speak confidently about how you can add value as a Product Specialist. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role. Focus on your technical knowledge and customer management experience, as these are key for the Product Specialist position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the JBT team. Don’t miss out on this opportunity!
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the JBT products inside out. This will help you convey their value effectively in your application.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor them to highlight how your skills and experiences align with the Product Specialist role. Show us why you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your technical knowledge and how it relates to customer needs.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us!
How to prepare for a job interview at JBT Corporation
✨Know Your Products Inside Out
As a Product Specialist, it's crucial to have a deep understanding of JBT products and their applications. Before the interview, make sure you research the specific products you'll be discussing and be ready to explain their value to customers. This will show your technical expertise and commitment to the role.
✨Master the Art of Communication
You'll need to translate complex technical details into accessible information for non-technical stakeholders. Practice explaining JBT products in simple terms, focusing on how they meet customer needs. This will demonstrate your ability to connect with diverse audiences during the interview.
✨Showcase Your Customer Management Skills
Since the role involves maintaining strong customer relations, prepare examples from your past experiences where you've successfully managed customer expectations or resolved issues. Highlighting these skills will show that you're capable of building rapport and trust with clients.
✨Be Ready for Technical Scenarios
Expect to face questions about troubleshooting and providing solutions in real-time. Prepare for hypothetical scenarios where you might need to address customer queries or technical challenges. This will help you demonstrate your problem-solving abilities and innovation-driven mentality.
