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- Tasks: Lead advanced diagnostics and support international installations of complex electromechanical systems.
- Company: Join JBT Marel, a global leader in food processing solutions.
- Benefits: Competitive salary, attractive benefits, and opportunities for continuous learning.
- Other info: Flexible travel opportunities with a dynamic and innovative team.
- Why this job: Become a global technical expert and tackle complex challenges worldwide.
- Qualifications: Strong electrical background, troubleshooting skills, and customer-focused mindset required.
The predicted salary is between 40000 - 50000 £ per year.
JBT Marel is looking for a highly skilled and customer-focused Field Service Engineer (International Specialist) to join our team in the UK. This is a unique opportunity to act as a global technical expert supporting advanced End of Line equipment, working on complex escalations and large-scale international installations. You will play a critical role in resolving high-level technical issues, supporting field teams worldwide, and driving continuous improvement across our global service operations.
What you’ll be doing
- Lead advanced fault finding and diagnostics on complex electromechanical systems, including firmware updates and system-level debugging.
- Own and resolve escalated Level 3 technical issues, driving root cause analysis through to permanent resolution.
- Support and lead large-scale international installations, ensuring systems meet performance, safety, and customer acceptance criteria.
- Provide structured technical guidance and mentorship to Field Service Engineers globally.
- Collaborate with engineering, manufacturing, and service teams during installation and issue resolution.
- Maintain accurate documentation of all activities, lessons learned, and improvements within Salesforce / ServiceMax and internal systems.
- Identify recurring issues and drive continuous improvement through feedback, documentation, and knowledge sharing.
About You
You are a technically strong and resilient engineer who thrives in high-pressure environments and enjoys solving complex problems. You take ownership of issues, communicate confidently with stakeholders at all levels, and build trust through your expertise and professionalism. You are comfortable working globally, adapting quickly to new environments, and supporting both reactive escalations and proactive improvement initiatives.
You’ll bring
- Strong electrical background with solid mechanical understanding and ideally some software or controls experience.
- Advanced troubleshooting and diagnostic skills on complex industrial machinery.
- A customer-focused mindset with the ability to manage challenging situations professionally.
- Strong communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- The ability to influence and guide teams without formal authority.
- High level of organisation and discipline in documentation and reporting.
- A proactive mindset focused on continuous improvement and knowledge sharing.
Experience & Qualifications
- Experience in manufacturing, automation, or engineering environments.
- Proven experience working on complex machinery in customer-facing roles.
- Experience with CRM/service tools such as Salesforce or ServiceMax.
- Strong background in electromechanical systems, with experience in diagnostics and system-level troubleshooting.
- Knowledge of PC hardware, networking, or system integration is an advantage.
- Strong written and spoken English.
- Valid UK passport and full driving licence.
Travel & Location
Based in the UK, supporting customers globally. Travel requirement of up to 50% internationally (typically 130+ days per year). Typical travel duration of 5–15 days, with occasional extended trips for long-distance regions. Flexibility required for weekend travel, emergency response, and on-call support. Travel conducted in line with company safety guidelines.
What’s in it for you
- A highly technical and impactful global role within a leading organisation.
- The opportunity to work on complex systems and international installations.
- Collaboration with global engineering, service, and operations teams.
- Continuous learning and development in advanced technologies and systems.
- Competitive salary and attractive employee benefits.
- A culture built on innovation, accountability, and customer focus.
- The opportunity to be recognised as a global technical expert in your field.
JBT Marel is a global leader in food processing solutions, committed to driving innovation, sustainability, and operational excellence across the industry. Our teams collaborate worldwide to deliver safe, efficient, and high-performance solutions for our customers. If you’re ready to take on a global technical challenge and become a key expert within our service organisation, we’d love to hear from you.
Field Service Engineer in Colchester employer: JBT Corporation
Contact Detail:
JBT Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical expertise and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to electromechanical systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in troubleshooting and diagnostics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at JBT Marel. Let’s get you on board!
We think you need these skills to ace Field Service Engineer in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in electromechanical systems and troubleshooting shines through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex technical issues in the past. We love seeing candidates who can demonstrate their ability to think on their feet and resolve challenges effectively.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and achievements, as we appreciate candidates who can communicate technical concepts well.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at JBT Corporation
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your advanced troubleshooting and diagnostic skills. Brush up on electromechanical systems and be ready to discuss specific examples of complex machinery you've worked on. This will show your technical expertise and problem-solving abilities.
✨Showcase Your Customer Focus
Since this role involves managing challenging situations with customers, prepare to share experiences where you successfully resolved issues while maintaining a positive relationship. Highlight your ability to communicate technical concepts clearly to diverse audiences, as this is crucial for building trust.
✨Be Ready for Global Challenges
With the role requiring international travel and adaptability, think about times you've worked in high-pressure environments or adapted quickly to new situations. Share how you’ve supported teams globally and contributed to continuous improvement initiatives.
✨Document Your Successes
The job requires maintaining accurate documentation of activities and lessons learned. Be prepared to discuss how you approach documentation and reporting, especially using tools like Salesforce or ServiceMax. This will demonstrate your organisational skills and attention to detail.