At a Glance
- Tasks: Lead multi-regional teams to deliver exceptional service and drive operational improvements.
- Company: Dynamic company focused on efficiency and safety in operations.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced, technical environment.
- Why this job: Make a real impact by improving processes and leading high-performing teams.
- Qualifications: Experience in operations leadership and strong decision-making skills under pressure.
The predicted salary is between 40000 - 50000 £ per year.
As an Operations Manager, you will act as the trusted second-in-command to the Head of Operations, taking ownership of day-to-day performance across multiple regions. You will be at the heart of service delivery—ensuring teams, assets, and processes are aligned to respond quickly and effectively to time-critical situations.
This is a role for someone who leads from the front, makes confident decisions under pressure, and is motivated by driving measurable operational improvements.
The role:
- Leading multi-regional operational teams to deliver exceptional service
- Overseeing scheduling, resource deployment, and asset utilisation
- Driving efficiency, process improvements, and service performance
- Acting as a key escalation point during urgent or out-of-hours situations
- Championing a strong safety-first culture and compliance standards
- Coaching, mentoring, and developing high-performing teams
- Managing end-to-end operations including planning, engineering, logistics, and procurement
- Using data and KPIs to improve performance, reduce costs, and enhance customer satisfaction
Ideally you will have:
- Proven experience in operations leadership within a fast-paced or technical environment (e.g. HVAC, plant hire, engineering, or similar)
- Strong decision-making ability, especially under pressure
- A proactive, solutions-focused mindset with excellent organisational skills
- Experience managing multiple priorities, teams, and regions
- A leader who can inspire teams, challenge performance, and drive accountability
- Willingness to take ownership beyond standard hours, including on-call support
- High workforce utilisation and operational efficiency
- Exceptional safety and compliance standards
- Strong customer satisfaction and repeat business
- Continuous improvement across processes and team performance
Operation and Facilities Officer in Redditch employer: JBS Global Resourcing
Contact Detail:
JBS Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation and Facilities Officer in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations management. We recommend role-playing with a friend to build your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams or improved processes. This will demonstrate your ability to drive operational success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operation and Facilities Officer in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience, especially in fast-paced environments, and don’t forget to mention any specific achievements related to operational improvements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share examples of how you've led teams, made tough decisions under pressure, and driven efficiency in previous positions.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your proactive, solutions-focused mindset. Share specific instances where you’ve tackled challenges head-on and improved processes or service delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at JBS Global Resourcing
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their service delivery model, key performance indicators (KPIs), and any recent changes in their operational strategy. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially in high-pressure situations. Share specific examples of how you've led teams through challenges, made tough decisions, and driven operational improvements. This will demonstrate your capability as a trusted second-in-command.
✨Highlight Your Problem-Solving Skills
Operations often involve unexpected challenges. Think of scenarios where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your proactive mindset has led to measurable outcomes.
✨Emphasise Safety and Compliance
Given the importance of safety and compliance in this role, be ready to discuss your experience in fostering a safety-first culture. Share examples of how you've implemented safety standards and ensured compliance within your teams, showcasing your commitment to these critical areas.