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For Companies At a Glance
- Tasks: Lead multi-regional teams to deliver exceptional service and drive operational improvements.
- Company: Dynamic company focused on operational excellence and team development.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Join a safety-first culture with a focus on continuous improvement and customer satisfaction.
- Why this job: Make a real impact by leading teams and improving service delivery in a fast-paced setting.
- Qualifications: Experience in operations leadership and strong decision-making skills under pressure.
The predicted salary is between 40000 - 50000 £ per year.
The Role
As an Operations Manager, you will act as the trusted second-in-command to the Head of Operations, taking ownership of day-to-day performance across multiple regions. You will be at the heart of service delivery—ensuring teams, assets, and processes are aligned to respond quickly and effectively to time-critical situations.
This is a role for someone who leads from the front, makes confident decisions under pressure, and is motivated by driving measurable operational improvements.
The role:
- Leading multi-regional operational teams to deliver exceptional service
- Overseeing scheduling, resource deployment, and asset utilisation
- Driving efficiency, process improvements, and service performance
- Acting as a key escalation point during urgent or out-of-hours situations
- Championing a strong safety-first culture and compliance standards
- Coaching, mentoring, and developing high-performing teams
- Managing end-to-end operations including planning, engineering, logistics, and procurement
- Using data and KPIs to improve performance, reduce costs, and enhance customer satisfaction
Ideally you will have:
- Proven experience in operations leadership within a fast-paced or technical environment (e.g. HVAC, plant hire, engineering, or similar)
- Strong decision-making ability, especially under pressure
- A proactive, solutions-focused mindset with excellent organisational skills
- Experience managing multiple priorities, teams, and regions
- A leader who can inspire teams, challenge performance, and drive accountability
- Willingness to take ownership beyond standard hours, including on-call support
- High workforce utilisation and operational efficiency
- Exceptional safety and compliance standards
- Strong customer satisfaction and repeat business
- Continuous improvement across processes and team performance
Facilities and Operations Officer in Redditch employer: JBS Global Resourcing
Contact Detail:
JBS Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Operations Officer in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We suggest you come armed with examples of how you've driven efficiency or improved service performance in your previous roles. Show them you’re the perfect fit!
✨Tip Number 3
Don’t shy away from showcasing your leadership skills. Whether it’s through coaching teams or managing multiple priorities, we want to see how you inspire and drive accountability. Be ready to share those success stories!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take ownership of their job search.
We think you need these skills to ace Facilities and Operations Officer in Redditch
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or projects. We want to see how you've inspired others and driven performance improvements in previous roles.
Be Specific About Your Experience: When detailing your past roles, focus on specific achievements and metrics that demonstrate your operational expertise. Use data to back up your claims—numbers speak volumes!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at JBS Global Resourcing
✨Know Your Operations Inside Out
Make sure you understand the key aspects of operations management, especially in a multi-regional context. Brush up on your knowledge of scheduling, resource deployment, and asset utilisation, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead teams effectively, especially under pressure. Think about times when you've had to make tough decisions or drive performance improvements, and be ready to discuss these experiences.
✨Emphasise Safety and Compliance
Since this role champions a strong safety-first culture, be prepared to talk about how you've implemented safety standards in previous roles. Highlight any specific initiatives you've led that improved compliance and safety outcomes.
✨Data-Driven Decision Making
Familiarise yourself with key performance indicators (KPIs) relevant to operations management. Be ready to discuss how you've used data to drive efficiency and improve customer satisfaction in past positions.