At a Glance
- Tasks: Support programme teams to deliver transformative learning experiences and assist with various programme logistics.
- Company: Join a dynamic team at Cambridge Judge Business School, fostering innovation and collaboration.
- Benefits: Flexible working hours, professional development, and a vibrant work environment.
- Other info: Opportunity for growth and involvement in exciting projects.
- Why this job: Be part of a team that empowers leaders and makes a real difference in education.
- Qualifications: Customer-focused, organised, and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This role is available on a permanent basis. Working hours are 40 hours per week. There will be a 6 month probation period.
About the role: As a Programme Assistant based in the Central Services & Operations team, you will provide first-class support to our programme teams, enabling them to deliver a transformative learning experience to our participants. Our programmes vary significantly in delivery modes and complexity, giving the successful candidate exposure to assisting in live online, digital, face-to-face and blended delivery contexts.
Working within an operational context, the role holder will deal with a broad range of tasks such as:
- Preparing programme materials and merchandise.
- Providing varied programme assistance during programmes.
- Covering live online/digital programmes from time to time.
Occasionally, providing programme support will involve long working hours and irregular patterns of work, including weekends. The role will be primarily based onsite at the Cambridge Judge Business School, with a current company-wide requirement of a minimum of two working days from our office in Cambridge. However, the successful candidate will be expected to attend the office more regularly than this should business demand require. Nevertheless, we understand the importance of flexibility in managing work-life balance; our structure includes flexible working hours to accommodate individual needs and preferences.
Main responsibilities include:
- Providing the Programme Manager with extra support prior to and during programme delivery.
- Sharing responsibility for sourcing merchandise and maintaining sufficient stock and strong working relationships with suppliers.
- Preparing merchandise for all face-to-face programmes as requested by the Programme Manager.
- Printing and preparation of name badges, desk tents etc. for all face-to-face programmes.
- Walking participants between venues (e.g. from their hotel to a dinner venue).
- Being a main point of contact for Programme Managers for last minute assistance or programme logistic needs.
- Creating feedback reports and certificates on behalf of Programme Managers.
- Supporting with overseas/external shipping of programme materials as requested.
Additionally, the role involves:
- Being proactive in looking after the upkeep of office appearance and stocks of kitchen supplies, stationery etc.
- Managing assigned Monday.com tickets efficiently.
- Contributing effectively to JBSEEL values and team activities.
- Participating in and contributing to special projects where relevant.
About you: Our ideal candidate should have the following qualities, skills and attributes:
- Customer-centric approach with an understanding of event management and high-level customer service.
- Willingness to take ownership of quality within your work, maintain attention to detail, and drive the team towards continuous improvement.
- Highly organised with experience managing multiple deadlines.
- Excellent spoken and written communication skills.
- Enjoy working collaboratively and flexibly as a team member but also able to work independently with minimum supervision.
- Good knowledge of modern office and learning technology (i.e. Teams, Zoom).
- Understanding that some programme schedules may require longer working hours, including weekends.
- Ability to demonstrate JBSEEL’s values of excellence, growth mindset, making others great, positivity, and collaboration.
The closing date for receipt of applications is 11:59 on Friday 26 June 2026.
Programme Assistant in Cambridge employer: JBS Executive Education Ltd
At Cambridge Judge Business School, we pride ourselves on being an exceptional employer that fosters a collaborative and flexible work environment. As a Programme Assistant, you will not only gain invaluable experience in programme delivery but also benefit from our commitment to employee growth and work-life balance, with flexible hours and opportunities for professional development. Join us in shaping transformative learning experiences while enjoying the vibrant culture of Cambridge.
Contact Details:
JBS Executive Education Ltd Recruitment Team
