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For Companies At a Glance
- Tasks: Manage vehicle claims and provide top-notch customer service through calls and software.
- Company: Leading claims management firm in Peterborough with a focus on customer satisfaction.
- Benefits: Starting salary of £26,074 and hybrid work after probation.
- Why this job: Join a dynamic team and enhance your communication skills while helping customers.
- Qualifications: Strong call handling and claims management skills required.
The predicted salary is between 15644 - 19500 £ per year.
A leading claims management firm in Peterborough is seeking a Customer Claims Handler. In this role, you'll manage vehicle claims by providing excellent customer service and communication through calls and software management.
Candidates should have strong skills in handling calls and claims within a dynamic environment.
This part-time position offers a starting salary of £26,074 and a hybrid work arrangement after probation.
Part-Time Customer Claims Handler — Hybrid (Peterborough) employer: JBR Accounting Inc.
Contact Detail:
JBR Accounting Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Claims Handler — Hybrid (Peterborough)
✨Tip Number 1
Get to know the company! Research their values and recent news. When you chat with them, drop in some knowledge about their work – it shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. Focus on being clear, friendly, and professional – it’ll help you shine during the interview.
✨Tip Number 3
Prepare some questions to ask them! This shows you’re engaged and keen to learn more about the role. Think about what you want to know regarding their claims process or team dynamics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Customer Claims Handler — Hybrid (Peterborough)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and claims handling. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Claims Handler position. Share specific examples of how you've excelled in similar roles and how you can bring that expertise to us.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Whether it’s through your writing style or the way you present your experiences, we want to see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JBR Accounting Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Customer Claims Handler does. Familiarise yourself with the claims process and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully handled calls or resolved customer issues in the past. This will demonstrate your ability to communicate effectively in a dynamic environment.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations related to claims management. Think about potential scenarios you might face and how you would approach them. This shows that you can think on your feet and are ready to tackle challenges head-on.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the software tools they use, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
