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- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a leading retailer known for its supportive teams and commitment to diversity.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Experience a dynamic work environment with opportunities for growth and career progression.
- Qualifications: No prior experience needed; just bring your positive attitude and customer service skills.
- Other info: Flexible shifts available, including early mornings and late nights.
Location: Store - Castle Street, G82 1QS Dumbarton
Contract: Full Time
Experience Level: Entry level
Employment Area: Store
Reference Number: 518788
Salary: £12.40 - £13.35 per hour | 20 hour contract | Various shifts including AM, PM and weekend working | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st of March 2025, our pay will be increasing to £12.75 - £16.65.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming, and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy, and organised, working closely with your colleagues and ensuring that every customer receives the service they deserve.
In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What You'll Do
- Be a Lidl expert, helping our customers with their questions, queries, and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What You'll Need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What You'll Receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Jbmwebmasters
Contact Detail:
Jbmwebmasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding what they stand for will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your flexibility and willingness to adapt. Since the role requires working various shifts, emphasising your availability and readiness to take on different tasks can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've thrived under pressure, as this is a key requirement for the Customer Assistant role.
✨Tip Number 4
Demonstrate your passion for customer service. Be ready to share stories that highlight your ability to engage with customers positively and how you’ve gone the extra mile to ensure their satisfaction.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you can demonstrate.
Tailor Your CV: Make sure your CV reflects your experience in customer service or fast-paced environments. Use specific examples that showcase your skills, such as handling customer queries or working efficiently under pressure.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Lidl specifically and how your values align with theirs, especially regarding diversity and inclusion.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Jbmwebmasters
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, even if it's from previous jobs or volunteer work. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Flexibility
The role requires flexibility with shifts, so be ready to discuss your availability. Mention any experience you have working varied hours or adapting to changing priorities, as this will show that you're a good fit for the fast-paced environment.
✨Emphasise Teamwork
Working closely with colleagues is essential in this role. Share experiences where you've successfully collaborated with others to achieve a common goal. This will demonstrate your ability to contribute positively to the team dynamic.
✨Bring a Positive Attitude
A friendly smile and positive approach can make a big difference in customer service. During the interview, convey your enthusiasm for the role and your passion for helping customers. This attitude will resonate well with the interviewers.
