At a Glance
- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Join Lidl, a dynamic retail chain known for its supportive culture and growth opportunities.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in team leadership and strong communication skills are essential.
- Other info: Diversity and inclusion are core values; all backgrounds are welcome to apply.
The predicted salary is between 30000 - 42000 £ per year.
Location: Store - Chain Lane HG5 0DH Knaresborough
Contract: Full Time
Experience Level: Experienced
Employment Area: Store
Reference Number: 501072
Summary: £35,000 - £42,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
As a Deputy Store Manager at Lidl, you will be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you will play a huge part in creating a place where you and your whole team can do your best work. You will also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
In return, we will give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We are proud to be supportive teams with big ambitions too, so there will be plenty of ways for you to progress. With the right training, we will help you thrive in your role and champion you to succeed in your career here.
What you will do:
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
- Diligently check and work deliveries, managing the till area and monitoring KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards and guidelines
What you will need:
- Experience leading and developing a team in a challenging, fast-paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation and problem-solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage and improve KPIs
What you will receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
You are Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you are ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager employer: JBM1200 Inc
Contact Detail:
JBM1200 Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Lidl's values and leadership principles. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but you genuinely want to be part of their team.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully led a team under pressure. This will help you stand out as someone who can thrive in the dynamic atmosphere of a retail store.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you've gone above and beyond for customers, as this role places a strong emphasis on providing excellent service. Your ability to connect with customers can set you apart from other candidates.
✨Tip Number 4
Network with current or former Lidl employees if possible. They can provide insights into the company culture and expectations. This knowledge can help you tailor your conversations during the application process and show that you're well-informed about the role.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or managed store operations. Use specific examples that demonstrate your leadership skills and ability to handle a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Deputy Store Manager position at Lidl. Mention how your values align with Lidl's commitment to diversity and inclusion, and provide examples of how you've inspired teams in previous roles.
Highlight Customer Service Skills: Since customer service is key in this role, emphasise your experience in providing excellent service. Share anecdotes that showcase your ability to handle customer queries and create a positive shopping experience.
Showcase Problem-Solving Abilities: Demonstrate your problem-solving skills by including examples of challenges you've faced in previous positions and how you successfully resolved them. This will show Lidl that you're capable of managing the store effectively in the absence of the Store Manager.
How to prepare for a job interview at JBM1200 Inc
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Know the Company Values
Familiarise yourself with Lidl's values and principles. During the interview, express how your personal values align with theirs, particularly around diversity, equity, and inclusion, as these are important to the company culture.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of specific instances where you provided excellent service or handled difficult customers, and be ready to discuss how you would ensure a positive shopping experience at Lidl.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Be prepared to discuss challenges you've faced in previous roles and how you approached them. Highlight your time management and delegation skills, as these will be crucial in a fast-paced environment.