At a Glance
- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Lidl is a dynamic retailer focused on diversity, equity, and inclusion.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team leadership and excellent communication skills are essential.
- Other info: Join a company that values individuality and offers a fair workplace.
The predicted salary is between 30000 - 42000 £ per year.
Location: Store - Delves Lane DH8 7JZ Consett
Contract: Full Time
Experience Level: Management Experience
Employment Area: Store
Reference Number: 511059
Summary: £35,000 - £42,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
What you’ll do:
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
- Diligently check and work deliveries, managing the till area and monitoring KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards and guidelines
What you’ll need:
- Experience leading and developing a team in a challenging, fast-paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation and problem-solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage and improve KPIs
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager employer: JBM1200 Inc
Contact Detail:
JBM1200 Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Lidl's values and leadership principles. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you’re not just a fit for the role, but also for the company culture.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team in a fast-paced environment. Be ready to discuss how you’ve successfully handled challenges and improved team performance.
✨Tip Number 3
Research common KPIs relevant to retail management and think about how you can apply this knowledge in your role as Deputy Store Manager. Being able to discuss these metrics and how you would monitor and improve them will set you apart.
✨Tip Number 4
Showcase your customer service philosophy during discussions. Share how you’ve gone above and beyond to ensure customer satisfaction in previous roles, as this is crucial for a position that involves direct customer interaction.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and team leadership. Use specific examples that demonstrate your ability to manage a store environment, handle cash processes, and inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention how you align with Lidl's values and how you can contribute to the store's success.
Highlight Relevant Skills: In your application, emphasise skills such as time management, problem-solving, and communication. Provide examples of how you've successfully used these skills in previous roles.
Prepare for Potential Questions: Think about common interview questions for management positions, such as how you handle difficult situations or motivate your team. Prepare thoughtful responses that reflect your experience and approach.
How to prepare for a job interview at JBM1200 Inc
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Know the Company Values
Familiarise yourself with Lidl's values and principles. During the interview, highlight how your personal values align with theirs, especially regarding diversity, equity, and inclusion, as these are important to the company culture.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and time management skills. Think of specific scenarios where you had to manage stock integrity or handle customer queries effectively, and be ready to discuss your approach.
✨Demonstrate Customer Service Excellence
Since providing unmatched customer service is crucial, prepare to discuss how you've gone above and beyond for customers in previous roles. Share anecdotes that illustrate your commitment to excellent service and how it positively impacted your team or store.