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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious team dedicated to excellent service.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with growth opportunities and a supportive work culture.
- Qualifications: Experience in fast-paced environments and strong customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
£12.40 - £13.35 per hour | Full time contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: JBM1200 Inc
Contact Detail:
JBM1200 Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding what makes Lidl unique will help you align your responses during any interviews or discussions, showing that you're a great fit for the team.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks at once, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability. Since shifts can vary, demonstrating your willingness to work different hours and take on various responsibilities will make you stand out.
✨Tip Number 4
Showcase your passion for customer service. Think of ways you've gone above and beyond for customers in previous roles, as this will resonate well with Lidl's commitment to excellent service.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use specific examples that demonstrate your ability to handle customer queries and work efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your flexibility, positive attitude, and any previous experience that aligns with the responsibilities of a Customer Assistant at Lidl.
Highlight Key Skills: In your application, emphasise skills such as teamwork, communication, and adaptability. These are crucial for a role that involves working closely with colleagues and responding to changing priorities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at JBM1200 Inc
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
The job requires flexibility with shifts, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing priorities or worked varied hours, showing that you're a team player who can handle the fast-paced environment.
✨Express Your Passion for the Role
Let your enthusiasm shine through! Talk about why you want to work at Lidl specifically and what excites you about being a Customer Assistant. A positive attitude can make a big difference in how interviewers perceive you.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle specific situations, like dealing with a difficult customer or managing stock deliveries. This will show that you're ready to tackle the challenges of the role.
