At a Glance
- Tasks: Lead a market-leading consumer services business through growth and transformation.
- Company: Dynamic PE-backed company with a strong subscriber base and growth potential.
- Benefits: Competitive salary of £180,000 plus management incentives and career development opportunities.
- Other info: Opportunity for interim role to convert to permanent with significant growth potential.
- Why this job: Shape the future of a rapidly expanding business and make a real impact.
- Qualifications: Proven track record in B2C customer acquisition and full P&L ownership.
The predicted salary is between 54450 - 66550 £ per year.
A market-leading, PE-backed consumer services business is appointing a new CEO to lead its next chapter of growth. Recently acquired by a larger PE-backed group, the business has spent the past year bringing its previously franchised network back in-house and rapidly expanding its service offering. It already serves 200,000+ subscribers with an exceptional ~9-year average customer lifetime, a rare and powerful foundation to build on.
This is an exciting time to join. The platform is in place; the opportunity now is to reignite customer growth, embed a set of newly launched services, and help shape the future of a genuinely acquisitive group. Reporting to the group CEO and owning the full P&L, you'll work closely with an experienced Marketing Lead to drive B2C customer acquisition, bring a newly enlarged and recently consolidated team together as one business, and, as the group builds market share, play a central role in future M&A. There is real scope here to make an impact now and to grow with the group over time.
We're running interim and permanent searches in tandem, with a strong preference for the interim to convert to permanent, so there is every opportunity to make the role your own.
Due to the commercial, marketing-led nature of the role, we are looking for an individual with the following experience:
- B2C customer acquisition and marketing: a proven track record of driving subscriber and customer growth, across performance marketing, SEO, canvassing, CRM and newer social and influencer channels. This is the single most important requirement.
- B2C services or subscription background: you've operated in a B2C services business, or a B2C subscription-based business, and are fluent in subscriber economics (CAC, LTV, retention). Services-led is ideal.
- Full P&L ownership: you've owned a P&L at c.£50m+ scale and carried the revenue number end-to-end.
- Change and integration leadership: you've brought teams together and built a cohesive culture through rapid M&A or consolidation, and done it at pace.
- Pace and decisiveness: a sharp, highly numerate, fast-moving leader who gets to grips with a complex business quickly.
- Direct, high-EQ leadership: you win hearts and minds, and have the integrity to challenge and be challenged rather than simply execute.
- Advantageous: PE-backed and acquisitive-business experience; a track record of cross-selling new service lines into an existing customer base.
Salary: £180,000 + management incentive plan
Chief Executive Officer (Interim/Permanent) in Wales employer: JBM
JBM is an exceptional employer, offering a dynamic work environment in the heart of Greater London, where innovation and growth are at the forefront of our e-commerce platform. We prioritise employee development through mentorship and strategic involvement, ensuring that our team members thrive in their roles while contributing to transformative projects. With a strong focus on collaboration and a culture that values diverse perspectives, we provide a unique opportunity for professionals looking to make a meaningful impact in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Executive Officer (Interim/Permanent) in Wales
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like JBM.
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We think you need these skills to ace Chief Executive Officer (Interim/Permanent) in Wales
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to JBM.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of JBM. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at JBM
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with JBM, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at JBM, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for JBM could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at JBM as they’re likely seeking a candidate who can enhance their workplace culture.
