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- Tasks: Lead digital support for hosting and web applications, ensuring top-notch client service.
- Company: Dynamic digital agency based in Greater London with a focus on innovation.
- Benefits: Private medical insurance and a generous leave policy to support your well-being.
- Why this job: Join a leadership role where you can make a real difference in client relations.
- Qualifications: 4+ years in technical services management, AWS and Linux knowledge required.
- Other info: Exciting opportunity for growth in a fast-paced digital environment.
The predicted salary is between 43200 - 72000 £ per year.
A digital agency is seeking an experienced Digital Support Manager to oversee hosting and web application support functions in Greater London. This leadership role requires a candidate with at least 4 years of experience managing technical services, particularly within a cloud infrastructure environment.
The ideal applicant will possess strong client relationship skills and familiarity with AWS and Linux.
The position includes benefits such as private medical insurance and a generous leave policy.
Senior Digital Support Lead — AWS/Drupal & Client Relations in London employer: JBi Digital
Contact Detail:
JBi Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Support Lead — AWS/Drupal & Client Relations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital support and cloud infrastructure space. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Digital Support Lead role.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with AWS and Linux. We want to see how you’ve tackled challenges in your previous roles and how you can bring that expertise to the table.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to client relations and technical services management. We suggest practising your responses so you can confidently demonstrate your leadership skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so take advantage of our resources and let’s get you that dream job!
We think you need these skills to ace Senior Digital Support Lead — AWS/Drupal & Client Relations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AWS, Drupal, and client relations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Digital Support Lead role. Share specific examples of your leadership in technical services and how you've built strong client relationships.
Showcase Your Technical Skills: Since this role involves managing technical services, make sure to highlight your familiarity with cloud infrastructure and Linux. We love seeing candidates who can demonstrate their technical prowess alongside their leadership abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at JBi Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS and Linux. Be prepared to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Showcase Your Client Relations Skills
Think of examples where you've successfully managed client relationships. Highlight how you handled difficult situations or turned around a challenging client interaction. This will demonstrate your ability to maintain strong partnerships.
✨Prepare for Leadership Questions
As this is a leadership role, expect questions about your management style and how you motivate your team. Have a few anecdotes ready that showcase your leadership skills and how you've driven success in previous roles.
✨Research the Agency's Work
Familiarise yourself with the agency's projects and clients. Being able to discuss their work shows genuine interest and helps you align your experience with their needs, making you a more compelling candidate.
