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- Tasks: Manage and develop key customer relationships in the Retail & Lifestyle sector.
- Company: JBAndrews is a top executive search firm specializing in global logistics and supply chain solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a global leader and make an impact in supply chain management while enhancing customer satisfaction.
- Qualifications: Experience in consultative selling, supply chain knowledge, and strong negotiation skills are preferred.
- Other info: This role offers a chance to work with diverse products and clients across multiple industries.
The predicted salary is between 43200 - 72000 £ per year.
The Client: JBAndrews is working with one of the largest Supply Chain Solutions companies operating globally in multiple industries. They are looking to continue the growth of their Retail & Lifestyle function, across their focus customer verticals across all products – Air Freight, Sea Freight, Road Freight, & Logistics. The Role: The role is to overall manage and develop the business relationships and performance across the Retail & Lifestyle customer supply chain of the account portfolio, covering the whole range of products. Client Strategy and planning Manage and develop the relationship with the contractual customer in line with the company’s global strategy and Value Proposition Develop local value proposition to be included on the global tender Develop global/local business plan for increasing overall supply chain share of wallet and position Logistic & Services products Grow local presence across products through new opportunities Define the local value proposition and work closely with local product organization to grow and deliver revenue growth Responsible for Customer Satisfaction – support the overall customer experience and support global value proposition Upsell and cross-sell new products to existing customers Deliver client profitability against budget Ensure successful tender process, business onboarding and contract compliance. Ensure Salesforce is updated accurately and on time to reflect the correct status with the customer at any given time Customer Relationship – map and navigate the network of contacts within the customer, to ensure we deal with the right people at the right time to deliver short and long-term success The Requirements: Consultative selling and Supply Chain Knowledge is preferred Shipping/Logistics expertise High-level product understanding including how it solves different customer issues Strategic influencing – stakeholder management and influencing Negotiation skills Ability to connect internally and externally, build team and customer rapport Due to the large number of applications if you have not heard anything within 14 days then unfortunately you have been unsuccessful. About JBAndrews – Global Solutions JBAndrews is a leading executive search and selection business, based in Leeds, UK, & Dubai, UAE. We provide retained and contingency recruitment solutions globally, specialising in the global Logistics & Supply Chain, Industrial, & Diagnostics sectors.
Senior Key Customer Manager Retail employer: JBAndrews
Contact Detail:
JBAndrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Customer Manager Retail
✨Tip Number 1
Fokussiere dich auf deine Kenntnisse im Bereich Supply Chain und Logistik. Stelle sicher, dass du die neuesten Trends und Herausforderungen in der Branche verstehst, um während des Gesprächs fundierte Einblicke geben zu können.
✨Tip Number 2
Bereite dich darauf vor, konkrete Beispiele für erfolgreiche Kundenbeziehungen und Umsatzsteigerungen zu teilen. Zeige, wie du in der Vergangenheit durch strategisches Upselling und Cross-Selling Mehrwert für Kunden geschaffen hast.
✨Tip Number 3
Netzwerke aktiv mit Fachleuten aus der Logistik- und Supply Chain-Branche. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und dich über aktuelle Entwicklungen auszutauschen, die dir helfen könnten, die Rolle besser zu verstehen.
✨Tip Number 4
Informiere dich über JBAndrews und deren globale Strategie. Verstehe, wie ihre Werte und Ziele mit deiner eigenen Vision übereinstimmen, um während des Interviews eine starke Verbindung herzustellen.
We think you need these skills to ace Senior Key Customer Manager Retail
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Tailor your application to highlight your experience in managing customer relationships and your knowledge of supply chain solutions.
Highlight Relevant Experience: In your CV and cover letter, emphasize your consultative selling skills and any previous experience in shipping or logistics. Provide specific examples of how you've successfully managed client relationships and contributed to revenue growth.
Showcase Strategic Skills: Demonstrate your strategic influencing and negotiation skills in your application. Mention instances where you have effectively navigated stakeholder relationships or developed business plans that led to successful outcomes.
Customize Your Application: Tailor your cover letter to reflect JBAndrews' values and the specific needs of the role. Discuss how your local value proposition aligns with their global strategy and how you can contribute to enhancing customer satisfaction.
How to prepare for a job interview at JBAndrews
✨Understand the Supply Chain Landscape
Make sure you have a solid grasp of the supply chain solutions landscape, especially in retail and logistics. Familiarize yourself with the company's products like Air Freight, Sea Freight, and Road Freight, and be ready to discuss how these can solve customer issues.
✨Showcase Your Consultative Selling Skills
Prepare examples from your past experiences where you've successfully used consultative selling techniques. Highlight how you identified customer needs and tailored solutions to meet those needs, as this is crucial for the role.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would develop and implement a local value proposition that aligns with the company's global strategy. Think about how you can increase the supply chain share of wallet and deliver revenue growth.
✨Highlight Relationship Management Experience
Prepare to talk about your experience in managing customer relationships. Discuss how you've navigated networks of contacts within previous roles to ensure successful outcomes, emphasizing your negotiation skills and ability to influence stakeholders.
