At a Glance
- Tasks: Lead the technical team to deliver top-notch entertainment experiences on board.
- Company: Join RWS Global, a leader in live entertainment and immersive experiences.
- Benefits: Competitive pay, meals included, and your own cabin for the contract duration.
- Other info: Diverse and inclusive workplace committed to ongoing learning and development.
- Why this job: Be part of exciting productions and enhance guest experiences on a cruise ship.
- Qualifications: Strong technical management background and experience with sound, lighting, and stage equipment.
The predicted salary is between 30000 - 40000 £ per year.
About RWS Global
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
About the role
As the Entertainment Technical Manager you will be managing the on-board technical team and overseeing the delivery and technical needs of the entertainment product in all venues across the ship. You will work with the latest entertainment technology and share your experience and knowledge with team members in order to provide the highest standards across the vessel. You show strong leadership skills and identify opportunities to support and develop your team members as well as being the point of contact for all entertainment technical queries onboard. Working closely with the senior management and all departments you will help to deliver high quality West End-style production shows in the 'Broadway Show Lounge', exciting events on the open decks as well as nightly gameshows in the 'Squid & Anchor' lounge and other live music venues onboard. You will support the entire Entertainment Technical Team and manage the scheduling for the day-to-day operation across the ship.
Skills and experience
For this role you must have a strong technical management background, preferably on board cruise ships. You must have experience in operating sound, lighting and stage equipment and leading a team. You will be highly organised, experienced in creating and managing busy schedules as well as thinking fast and problem solving on the spot when things inevitably change. Working closely with the Cruise Director, Assistant Cruise Director and Hotel Director you will ensure the entertainment product onboard is not only delivered but enhances the passenger experience. Experience in enforcing H&S procedures and working with other departments to produce daily and weekly rotas and complete reports in a timely manner is essential. Previous sea-going experience is essential.
Contract information
The contract period for this role is from 4-6 Months with competitive pay, all meals and single occupancy cabin. All applicants must hold valid STCW certification (or be willing to obtain these) as well as an ENG1 or PEME seafarer medical certificate.
Diversity and Inclusion Statement
At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
Entertainment Technical Manager | Marella Cruises employer: JazzHR
RWS Global is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration within the entertainment industry. As an Entertainment Technical Manager aboard Marella Cruises, you will not only lead a talented technical team but also enjoy competitive pay, all meals, and a single occupancy cabin while working in a dynamic environment that prioritises employee growth and diversity. With opportunities to engage with cutting-edge technology and deliver high-quality productions, RWS Global ensures that every day at sea is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment Technical Manager | Marella Cruises
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
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We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
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Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Entertainment Technical Manager | Marella Cruises
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at JazzHR
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at JazzHR. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
