Senior Key Account Manager, Scotland and Northern Ireland Join to apply for the Senior Key Account Manager, Scotland and Northern Ireland role at Jazz Pharmaceuticals Overview The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. Responsibilities Sells effectively to build belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products\\\' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Develop and influence advocates by linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use products for appropriate patients beyond their own territory. Orchestrate ongoing healthcare professional engagement using tailored content such as approved emails and webinars. Demonstrate comprehensive knowledge of Jazz products, the therapy area and other approved treatments to customers and internal team members; look for opportunities to improve KAM team knowledge and skills. Work with support from the Sales Director to create interventions that improve knowledge and skills in the KAM team. Creates impact by owning flexible, high-quality, customer-focused account plans that embrace the needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and models cross-functional working with other territory and head office colleagues. Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and medical colleagues, ensuring compliance. Evaluates performance against the plan using metrics and adapts to environmental and network changes. Secures appointments in person and via remote technologies in a compliant manner according to KPIs. Models effective use of multi-channel platforms to engage with internal and external customers using appropriate technology in a hybrid capacity, noting potential changes to customer lists and territory boundaries. Uses a broad range of analytical tools to evaluate data, identifies challenges, and supports the team in applying these tools. Coordinates cross-functional resources effectively through project management. Identifies account and locality pathway challenges and opportunities; works with internal stakeholders on local strategy and implementation: Monitors changes and trends impacting the health care system; gains commitment to act on insights to shape patient access and support business growth. Owns local formulary access by removing prescribing barriers and optimising place in the pathway. Responsible for implementing territory and key account plans. Behaves ethically and professionally in accordance with Jazz values and ABPI code; completes required trainings. Works with the Sales Director on national implementation of critical business projects. Demonstrates commitment to the Business Unit strategy; identifies and communicates ideas and develops strategies for accounts in line with direction. Shares insights and best practices across the team and supports others’ effectiveness; partners with medical team and Medical Science Liaison colleague. Profiles and updates key customers and accounts in the CRM system; reports accurately and timely using agreed performance measures. Measures of success Delivers sales and related objectives against territory targets and contributes to national and team targets. Delivers territory and account plan activities and KPIs to achieve market shaping, access and goals in line with the plan. Required Knowledge, Skills, And Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. Advanced account management skills with business acumen and an innovative approach to projects and solutions that bring value to Jazz and stakeholders. Previous knowledge and experience of the disease area preferred. Adaptability and flexibility to optimise the use of multi-channel technology. Proven track record of securing appointments in-person and via remote technologies to deliver successful outcomes. Experience working in cross-functional teams with project planning skills and measurable outcomes. Effective and persuasive communicator with professional presentation skills in faceto-face, multiple group engagements and virtual meetings. Ability to navigate NHS funding structures and pathways with a current understanding of funding flows. Experience partnering on joint projects delivering benefits to patients and stakeholders. Proficient IT skills in MS Office and CRM tools. Demonstrable ability to engage customers using multi-channel approaches. Required/Preferred Education And Licenses Life Sciences Graduate or equivalent ABPI examination pass Fully valid driving license Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html. #J-18808-Ljbffr
