Manager, QS Metrics and Reporting (12 month FTC) (Home Based / Remote) in London

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience.

The “Manager, QS Metrics and Reporting” is a key member of the Global Quality Systems team, responsible for defining, implementing, and driving metrics and Key Performance Indicators (KPIs) for GxP processes across the Jazz organization. This role requires strong communication and influencing skills to engage with senior leaders, ensuring alignment on quality performance objectives and driving continual improvement initiatives.

The “Manager, QS Metrics and Reporting” will have proven experience in metrics management, including the ability to design and maintain effective dashboards and reporting solutions using Veeva Quality Vault and PowerBI. They will leverage these tools to provide actionable insights, support regulatory inspections, and enable business-led oversight of quality performance. A critical aspect of the role is building capability within the organization for “self-serve” reporting and fostering a culture of data-driven decision-making.

• Partner with senior leadership to present and interpret Quality and Compliance data, influencing decisions that drive continuous improvement.
• Maintain metrics, reports, and dashboards in Veeva Quality Vault and PowerBI, ensuring clarity, accuracy, and usability for stakeholders, updating and implementing as required to ensure continuity of effective and compliant metrics governance.
• Lead the development of KPIs and reporting frameworks that support Quality Management Reviews, Quality Councils, and other governance forums.
• Serve as the Quality data subject matter expert, representing and maintaining metadata for risk assessments and evaluating change impacts to the Veeva Quality Vault system.
• Act as a subject matter expert (and project manager as applicable) on metrics visualization and reporting tools, providing guidance, support and training to enable self-service capabilities across the business.
• Maintain and promote a community of practice for metrics, reports, and dashboards in Veeva Quality Vault.
• Collaborate with cross-functional teams to identify opportunities for improvement and ensure data integrity and governance.
• Serve as a liaison between Global Quality, business stakeholders, and technical teams to optimize reporting solutions and resolve data quality issues.

• Experience in business/data analysis with a strong focus on metrics management and dashboard development.
• Proven ability to act as a liaison between Quality teams and technical experts, translating business needs into clear requirements for analytics initiatives, while leveraging expertise in Power BI and Veeva Quality Vault to guide effective dashboard and reporting solutions.
• Strong understanding of Quality Management principles, KPIs, and GxP compliance requirements.
• Excellent communication and interpersonal skills, with the ability to engage and influence senior leaders.
• Proven ability to lead projects, manage stakeholders, and deliver high-quality outputs under tight timelines.

• Typically: Bachelor’s degree in science or related discipline.
• Veeva Vault Business Administrator preferred.

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation.