Code Operations Manager - 12 Months Fixed Term Contract in Croydon

Jazz Pharmaceuticals is a global biopharma company focused on transforming the lives of patients and families through innovative medicines. The role is based in Croydon, Greater London, United Kingdom and reports to the Country Medical Director. The objective is to embed Code-compliant processes and knowledge-sharing across the affiliate to ensure high-quality interactions for external stakeholders in alignment with applicable codes and Jazz policies.

Responsibilities

• Code Governance & Operations
  • Develop, implement, and maintain local processes and guidance to support adherence to the ABPI and IPHA Codes, including SOP writing and updating, aligned to Jazz global/regional policies and SOPs.
  • Act as the affiliate subject matter expert on Code-related operational matters, providing practical guidance to cross-functional office and field teams.
  • Monitor and communicate updates from the PMCPA/ABPI and IPHA, ensuring timely dissemination and implementation.
• Training & Capability Building
  • Design and deliver Code training across the affiliate, tailored to functional needs.
  • Support onboarding of new staff with Code-related content and maintain records.
  • Maintain best practice guidance for all roles working in Veeva PM system.
  • Identify opportunities to streamline processes and demonstrate these as business enablers.
  • Share Code case trends and learnings to inform risk mitigation strategies and improvement opportunities.
• Systems & Continuous Improvement
  • Maintain knowledge of Veeva PM workflow practices and ensure effective use.
  • Identify opportunities to streamline processes and drive efficiency.
  • Share case trends and learnings to inform risk mitigation and improvement opportunities.
• Stakeholder Engagement and Collaboration
  • Maintain knowledge of Jazz SOPs and initiatives relevant to ABPI/IPHA Code standards.
  • Collaborate with affiliate colleagues to continuously improve knowledge and Veeva PM workflow practices.
  • Ensure regular communication with key stakeholders including line manager, Signatories, Compliance BP, GMPRA, and Veeva PM team.

Knowledge, Skills, and Abilities

• Strong working knowledge of the ABPI and/or IPHA Code of Practice.
• Substantial experience in an ABPI Code-focused role within the pharmaceutical industry.
• Proficiency with Veeva PromoMats or similar content approval systems.
• Proven experience in delivering training content.
• Experience of writing procedural documents.
• Excellent communication skills with professional presentation skills and ability to tailor content to the audience.
• Fluent English (speaking and writing).
• Strong attention to detail and ability to translate guidance into practical application.
• Confidence and competence with IT tools for planning and collaborative hybrid working.
• Proactive, organized, and collaborative working style.

Preferred Experience

• Experience supporting both UK and Irish markets.
• IPHA Code of Practice trained.
• Familiarity with recent PMCPA case rulings and their implications.
• Recent experience as reviewer or approver of promotional material.

Qualifications

• Must hold either a clinical science, pharmacy or law degree or equivalent, and be able to demonstrate the required knowledge and skills listed above.
• This role is not expected to act as a Final Medical Signatory.

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will be eligible to participate in various benefits offerings, including medical, dental and vision insurance, retirement savings plan, and flexible paid vacation.