Senior Manager, Technology Business Services
Senior Manager, Technology Business Services

Senior Manager, Technology Business Services

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead IT services across departments, ensuring smooth operations and optimising service delivery.
  • Company: Dynamic tech company focused on innovation and collaboration.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a significant impact by driving efficiency and supporting IT leadership.
  • Qualifications: Experience in IT management, business analysis, and Agile methodologies.
  • Other info: Join a forward-thinking team with a focus on continuous improvement and collaboration.

The predicted salary is between 60000 - 80000 £ per year.

The Sr. Manager of Technology Business Services is responsible for overseeing and managing services that are shared across multiple departments or business units within the IT organization, while also providing executive support to IT Leadership. The role involves ensuring the seamless delivery of shared IT resources, optimizing service delivery, ensuring consistency in IT operations, and enhancing efficiency across the organization.

He/she will drive business analysis and process engineering initiatives, act as a SCRUM Master, champion change management and IT communications, and leverage deep expertise in Jira to align business services with Agile delivery. Additionally, this role will provide foundational oversight for the IT budget, vendor relations, event planning, and contract management.

This position will partner with ITSL to support the eventual standardization and rollout of KPIs and performance metrics. The role involves collaboration with internal teams and business leaders to ensure that shared services meet business needs while supporting IT governance standards.

Duties and Responsibilities:

  • Business Analysis Oversight

Senior Manager, Technology Business Services employer: Jazwares

As a Senior Manager in Technology Business Services at our headquarters in Plantation, FL, you will thrive in a dynamic and inclusive work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a hybrid work model that promotes work-life balance, ensuring you can grow your career while making a meaningful impact within the IT organisation. Join us to be part of a forward-thinking team that values your expertise and fosters an environment where your contributions are recognised and rewarded.
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Contact Detail:

Jazwares Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, Technology Business Services

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT or have experience with business services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to technology and how they manage shared services. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 3

Showcase your skills in Agile methodologies and tools like Jira during interviews. Be ready to discuss how you've successfully managed projects or teams in the past, as this will resonate well with the responsibilities of the Senior Manager role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Manager, Technology Business Services

Business Analysis
Process Engineering
SCRUM Master
Change Management
IT Communications
Jira
Agile Delivery
Budget Management
Vendor Relations
Event Planning
Contract Management
KPI Standardization
Performance Metrics
Collaboration Skills
IT Governance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Manager role. Highlight your experience in managing IT services and any relevant skills like business analysis and process engineering. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven change or improved service delivery in previous positions. Let us know what excites you about working with us!

Showcase Your Leadership Skills: As a Senior Manager, we need to see your leadership chops. Include examples of how you've led teams, managed projects, or acted as a SCRUM Master. We love seeing candidates who can inspire and drive their teams towards success!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Jazwares

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of IT services and Agile methodologies. Familiarise yourself with tools like Jira, as you'll likely be asked how you've used them in past roles. Being able to discuss specific examples will show that you're not just familiar with the concepts but can apply them effectively.

✨Showcase Your Leadership Skills

As a Senior Manager, you'll need to demonstrate your ability to lead teams and manage projects. Prepare examples of how you've successfully driven change management initiatives or improved service delivery in previous positions. Highlight your experience as a SCRUM Master and how it has shaped your leadership style.

✨Understand the Business Side

This role requires a balance between technical expertise and business acumen. Be ready to discuss how you've aligned IT services with business needs in the past. Think about how you've contributed to budget oversight or vendor relations, and be prepared to share those experiences.

✨Prepare for Collaboration Questions

Collaboration is key in this position, so expect questions about how you've worked with cross-functional teams. Have a few stories ready that illustrate your ability to partner with different departments and ensure that shared services meet their needs while adhering to IT governance standards.

Senior Manager, Technology Business Services
Jazwares
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