Senior Account Manager in Leeds

We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day-to-day delivery of integrated campaigns across the agency.

Our Senior Account Managers are at the heart of our client partnerships. In this role, you’ll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in-house experts across strategy, content, PPC, SEO, Paid Social, and beyond.

We’re looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You’ll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally.

You’ll help clients succeed through a full-funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you’ll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day-to-day delivery and broader campaign impact.

Essential skills will include (but not be limited to!):

• 3 – 4 years’ experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery.
• At least 2 years’ experience working directly on creative, digital, and UX projects. You’ll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects.
• This is a proactive role, you won’t be sitting back waiting for briefs. You’ll actively seek out opportunities, tackle challenges head-on, and bring ideas together across teams to drive stronger outcomes for clients.
• Willingness to get stuck in - supporting all levels within the team, managing day-to-day client relationships, and handling digital projects and retained accounts.
• A natural organiser – you’ll be expected to juggle multiple projects, client demands and deadlines on a daily basis.
• Previous experience working within an integrated agency (or client-side) - You’ll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients.
• You’ll understand the customer journey and the impacts that can be made by actions at the right time and through the right channel.
• A head for data and an analytical mindset– whether it’s evaluating a spike in a client’s results or understanding the reasons behind a lack of interactions.
• Strong evidence of building relationships with clients, suppliers, and colleagues.
• Numerate and financially aware, you’ll have an attention for detail and be responsible for ensuring your account’s commercials are all in place.
• Great people skills – your personality will flex from brainstorming ideas with the internal team, taking briefs from clients and trouble-shooting the natural glitches and conflicts that occur.
• Confident in presenting – be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results.
• Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the client’s expectations on deliverables throughout a project’s process.
• An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the client’s business and strategically help them shape their full funnel approach.