At a Glance
- Tasks: Manage high-profile media campaigns and deliver creative customer communications.
- Company: Join a dynamic agency with a diverse portfolio of top brands.
- Benefits: Flexible working, collaborative culture, and exposure to exciting projects.
- Other info: Opportunity for growth and collaboration with industry experts.
- Why this job: Make an impact on major campaigns while developing your skills in a creative environment.
- Qualifications: 3-4 years in brand, media, and customer communications; strong project management skills.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap. You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts.
While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined-up campaigns and communications across multiple channels. From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high.
We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint. You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work.
- 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment.
- Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results.
- A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception.
- Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints.
- Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work.
- Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast-moving deliverables.
- Experience managing day-to-day client relationships, handling feedback confidently, and building trusted partnerships internally and externally.
- A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel.
- Commercial awareness with attention to detail across scopes, timings, budgets, and delivery.
- A collaborative and adaptable approach — equally comfortable getting into the detail of delivery as contributing to bigger-picture campaign and customer experience conversations.
We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years.
The role is based in our Leeds office, with flexibility around when you come in — we typically aim for three days a week together.
Send a covering letter, CV and anything else you think showcases your talent to
Manager, Account Executive in Leeds employer: Jaywing
Join a dynamic and innovative team in Leeds, where creativity meets strategic thinking. As an Account Manager, you'll thrive in a collaborative environment that values emotional intelligence and customer insight, while working on high-profile campaigns for renowned brands. With flexible working arrangements and a commitment to employee growth, this role offers a unique opportunity to make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in Leeds
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your relevant experience and skills. Share specific examples of how you've managed campaigns or improved customer communications. This is your time to shine!
✨Be Ready for the Interview
Prepare for interviews by researching the company and understanding their clients and campaigns. Think about how your background fits into their needs and be ready to discuss how you can contribute to their success. Confidence is key!
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through us not only shows your interest but also helps us keep track of your application. Plus, we love seeing familiar names when we review candidates!
We think you need these skills to ace Manager, Account Executive in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Account Manager. Highlight your experience in managing integrated media campaigns and your understanding of customer behaviour. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for creative and customer communications. Tell us why you’re excited about this role and how your experience makes you the perfect fit for our team.
Showcase Your Collaborative Spirit:We love teamwork at StudySmarter! In your application, mention specific examples of how you've collaborated with creatives, strategists, and clients in the past. This will help us see how you can contribute to our projects and keep things moving smoothly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Jaywing
✨Know Your Campaigns
Before the interview, dive deep into the media campaigns that the company has worked on, especially those related to financial services. Be ready to discuss how you can contribute to similar projects and share your insights on what makes a campaign successful.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, prepare examples of past experiences where you successfully collaborated with creatives, strategists, and clients. Highlight how you managed relationships and kept projects moving smoothly.
✨Understand Customer Behaviour
Brush up on customer behaviour theories and emotional intelligence concepts. Be prepared to discuss how these elements influence messaging and customer experience, and provide examples of how you've applied this understanding in previous roles.
✨Demonstrate Project Management Prowess
The ability to juggle multiple priorities is key for this position. Come equipped with specific examples of how you've managed timelines, handled feedback, and ensured high standards in project delivery. This will show your organisational skills and attention to detail.
