At a Glance
- Tasks: Manage high-profile media campaigns and deliver creative customer communications.
- Company: Join Jaywing, a friendly and ambitious agency with a diverse client portfolio.
- Benefits: Gain valuable experience in a fast-paced, integrated agency environment.
- Other info: Collaborate with talented teams and enjoy excellent career growth opportunities.
- Why this job: Make an impact on exciting campaigns for top brands like Pepsi Max and Jamie Oliver.
- Qualifications: 3-4 years in brand, media, and customer communications; strong project management skills.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap. You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts. This is a fast-paced role suited to someone who can hit the ground running, confidently manage stakeholders, and thrive in a busy integrated agency environment.
While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined‑up campaigns and communications across multiple channels. From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high.
We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint. You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work.
Key Accountabilities
- 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment.
- Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results.
- A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception.
- Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints.
- Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work.
- A proactive and solutions‑focused mindset.
- Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast‑moving deliverables.
- Experience managing day‑to‑day client relationships, handling feedback confidently, and building trusted partnerships internally and externally.
- A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel.
- Commercial awareness with attention to detail across scopes, timings, budgets, and delivery.
- Strong communication and presentation skills, with confidence presenting work, campaign updates, and recommendations to both internal teams and clients.
- A collaborative and adaptable approach — equally comfortable getting into the detail of delivery as contributing to bigger‑picture campaign and customer experience conversations.
Why work at Jaywing?
Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Jaywing is an equal opportunities employer.
Full Time - 35 hours Account Manager - 2 month fixed-term New Leeds employer: Jaywing
At Jaywing, we foster a friendly and ambitious work culture that thrives on creativity and collaboration. As an Account Manager in our vibrant Leeds office, you'll have the opportunity to work with renowned brands while benefiting from a supportive environment that encourages professional growth and innovation. With a focus on integrated campaigns and a commitment to employee development, we ensure that every team member can make a meaningful impact and advance their career in the fast-paced world of financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time - 35 hours Account Manager - 2 month fixed-term New Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent campaigns and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and can hit the ground running!
✨Tip Number 3
Practice your pitch! Be clear about your skills and experiences that relate to the role. A confident and concise introduction can make a great first impression and set the tone for the rest of the conversation.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position can keep you top of mind. Plus, it shows your enthusiasm and professionalism.
We think you need these skills to ace Full Time - 35 hours Account Manager - 2 month fixed-term New Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing integrated media campaigns and how you've collaborated with different teams. We want to see how you fit into our fast-paced environment!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your project management abilities, stakeholder management, and understanding of customer behaviour. This will help us see how you can hit the ground running.
Be Authentic:Let your personality shine through in your application. We value emotional intelligence and a proactive mindset, so share your unique approach to problem-solving and collaboration. We’re looking for someone who can bring creativity and insight to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jaywing
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of integrated media campaigns and customer communications. Familiarise yourself with the specific financial services sector and the key players involved. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to manage relationships with creatives, strategists, and clients, and discuss how you’ve navigated challenges in a team setting.
✨Demonstrate Emotional Intelligence
The job requires a solid understanding of customer behaviour and emotional intelligence. Prepare to discuss how you’ve used insights into customer needs and preferences to shape campaigns. Share specific instances where your understanding of audience nuance made a difference in project outcomes.
✨Be Proactive and Solutions-Focused
In a fast-paced environment, showing that you can think on your feet is crucial. Come prepared with examples of how you've tackled challenges head-on and provided solutions. This will demonstrate your proactive mindset and ability to keep projects moving smoothly.
