At a Glance
- Tasks: Manage high-profile media campaigns and deliver creative customer communications.
- Company: Join a dynamic agency with a diverse portfolio of top brands.
- Benefits: Flexible working, collaborative culture, and exposure to exciting projects.
- Other info: Opportunity to work with renowned clients and grow your career in a supportive team.
- Why this job: Make an impact on major campaigns while developing your skills in a creative environment.
- Qualifications: 3-4 years in brand, media, and customer communications; strong project management skills.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap.
You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts.
While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined-up campaigns and communications across multiple channels.
From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high.
We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint.
You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work.
- 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment.
- Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results.
- A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception.
- Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints.
- Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work.
- Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast-moving deliverables.
- Experience managing day-to-day client relationships, handling feedback confidently, and building trusted partnerships internally and externally.
- A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel.
- Commercial awareness with attention to detail across scopes, timings, budgets, and delivery.
- A collaborative and adaptable approach — equally comfortable getting into the detail of delivery as contributing to bigger-picture campaign and customer experience conversations.
We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years.
The role is based in our Leeds office, with flexibility around when you come in — we typically aim for three days a week together.
Send a covering letter, CV and anything else you think showcases your talent to.
Account manager Dutch & French in Leeds employer: Jaywing
Join a dynamic and innovative team as an Account Manager in our Leeds office, where creativity meets strategic thinking. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities to work with renowned brands while enjoying flexible working arrangements. With a focus on impactful campaigns and a commitment to excellence, we ensure that every team member feels valued and empowered to contribute their unique insights.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager Dutch & French in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its recent campaigns. Show us you’re genuinely interested and ready to contribute to their success. Tailor your answers to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Account manager Dutch & French in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Account Manager. Highlight your experience in managing integrated media campaigns and your understanding of customer behaviour. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for creative and customer communications. Tell us why you’re excited about this role and how your experience makes you the perfect fit for our team.
Showcase Your Collaborative Spirit:We love teamwork at StudySmarter! In your application, mention specific examples of how you've collaborated with creatives, strategists, and clients in the past. This will help us see how you can contribute to our projects and keep things moving smoothly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Jaywing
✨Know Your Campaigns
Before the interview, research the financial services campaigns that the company has worked on. Be ready to discuss how you can contribute to similar projects, showcasing your media experience and understanding of customer communications.
✨Showcase Your Emotional Intelligence
Prepare examples that demonstrate your understanding of customer behaviour and emotional intelligence. Think about times when you've successfully navigated client relationships or adapted messaging based on audience insights.
✨Highlight Your Project Management Skills
Be ready to talk about your organisation and project management skills. Share specific instances where you managed multiple priorities, met tight deadlines, and kept projects moving smoothly, especially in a collaborative environment.
✨Emphasise Collaboration
Since the role involves working closely with various teams, prepare to discuss your collaborative approach. Share experiences where you’ve effectively partnered with creatives, strategists, and clients to deliver integrated campaigns, highlighting your adaptability and communication skills.
