At a Glance
- Tasks: Manage high-profile media campaigns and deliver creative communications for top financial brands.
- Company: Join Jaywing, a friendly and ambitious agency with a diverse client portfolio.
- Benefits: Gain valuable experience in a fast-paced environment with a focus on creativity and collaboration.
- Other info: Opportunity to grow in a dynamic team and develop your creative and strategic skills.
- Why this job: Make an impact by working on exciting projects with big-name clients like Pepsi Max and Jamie Oliver.
- Qualifications: 3-4 years in brand, media, and customer communications; strong project management skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap. You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts. This is a fast-paced role suited to someone who can hit the ground running, confidently manage stakeholders, and thrive in a busy integrated agency environment.
While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined‑up campaigns and communications across multiple channels. From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high.
We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint. You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work.
Key Accountabilities
- 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment.
- Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results.
- A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception.
- Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints.
- Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work.
- A proactive and solutions‑focused mindset.
- Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast‑moving deliverables.
- Experience managing day‑to‑day client relationships, handling feedback confidently, and building trusted partnerships internally and externally.
- A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel.
- Commercial awareness with attention to detail across scopes, timings, budgets, and delivery.
- Strong communication and presentation skills, with confidence presenting work, campaign updates, and recommendations to both internal teams and clients.
- A collaborative and adaptable approach — equally comfortable getting into the detail of delivery as contributing to bigger‑picture campaign and customer experience conversations.
Why work at Jaywing?
Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Jaywing is an equal opportunities employer.
Account Manager - 2 month fixed-term employer: Jaywing
At Jaywing, we pride ourselves on fostering a friendly and ambitious work culture that encourages creativity and collaboration. As an Account Manager, you'll have the opportunity to work with renowned brands in a dynamic environment, where your contributions directly impact high-profile media campaigns. We offer a supportive atmosphere that values professional growth, ensuring you thrive while managing exciting projects alongside talented specialists.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - 2 month fixed-term
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Jaywing. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Jaywing’s recent campaigns and clients. Show us you’re genuinely interested in our work and how you can contribute to our creative and customer comms focus.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with integrated media campaigns and how you’ve managed client relationships in the past. We want to see your confidence and solutions-focused mindset shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining our team at Jaywing!
We think you need these skills to ace Account Manager - 2 month fixed-term
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing integrated media campaigns and working with creative teams. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of customer behaviour and emotional intelligence. Let us know why you’re passionate about this role and how you can contribute to our team.
Showcase Your Project Management Skills:In your application, emphasise your organisation and project management skills. We need someone who can juggle multiple priorities and keep projects moving smoothly, so give us examples of how you've done this in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jaywing
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of integrated media campaigns and customer communications. Familiarise yourself with the specific financial services sector and the key players involved. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to manage relationships with creatives, strategists, and clients, and how you’ve contributed to delivering impactful campaigns.
✨Demonstrate Emotional Intelligence
Understanding customer behaviour and emotional intelligence is crucial for this position. Prepare to discuss how you’ve used insights into customer needs and preferences to shape communications and campaigns. This will show that you appreciate the nuances of audience engagement.
✨Be Proactive and Solutions-Focused
In a fast-paced environment, being proactive is key. Think of instances where you’ve taken the initiative to solve problems or streamline processes. Share these stories during your interview to illustrate your ability to keep projects moving and maintain high standards under pressure.
