Luxury Travel Aftersales Lead - Client & Bookings Ops

Luxury Travel Aftersales Lead - Client & Bookings Ops

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Jayne Pierce Tourism

At a Glance

  • Tasks: Lead the admin function and support the sales team with luxury client bookings.
  • Company: Jayne Pierce Tourism, a leader in luxury travel experiences.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Core hours are Monday–Friday, 9:00–17:30.
  • Why this job: Join a dynamic team dedicated to delivering exceptional service to luxury clients.
  • Qualifications: Experience in administration and a passion for customer service.

The predicted salary is between 31500 - 38500 £ per year.

Jayne Pierce Tourism in the Northwest seeks an admin lead of a Aftersales Supervisor to own the clients administration function and lead an Administrator.

You will provide support to the directors and sales team with bookings, review booking processes, and identify opportunities for service improvements.

Core hours are Monday–Friday, 9:00–17:30, focusing on delivering exceptional service to luxury clients. #J-18808-Ljbffr

Luxury Travel Aftersales Lead - Client & Bookings Ops employer: Jayne Pierce Tourism

Jayne Pierce Tourism is an exceptional employer, offering a vibrant work culture in the heart of Greater London, where creativity and passion for luxury travel thrive. Employees benefit from clear career progression opportunities, including a pathway to becoming a Travel Advisor, alongside a supportive team environment that values exceptional service and innovation. With a focus on bespoke travel experiences for high-net-worth clients, this role promises meaningful engagement and the chance to make a significant impact in the luxury travel sector.

Jayne Pierce Tourism

Contact Details:

Jayne Pierce Tourism Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Luxury Travel Aftersales Lead - Client & Bookings Ops

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jayne Pierce Tourism. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Jayne Pierce Tourism

Don't be shy about reaching out to Jayne Pierce Tourism directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Luxury Travel Aftersales Lead - Client & Bookings Ops

Client Administration
Leadership Skills
Booking Management
Process Improvement
Exceptional Customer Service
Support to Directors
Sales Team Collaboration

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jayne Pierce Tourism and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Jayne Pierce Tourism

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!